Enterprise Head - Service Assurance - Fixed Line
Flex-I Partners
Mumbai, India
3d ago

Role :

Responsible for Service Management, primarily responsible for PAN India customer service experience which translates into growth and expansion and up-sell within enterprise customers.

Responsible for revenue retention and ensure minimal service deactivation.

Desired Profile :

10+ years experience in Fixed Line customer service, managing enterprise customers.

Technical understanding of all Fixed Line Products.

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