Project Training Supervisor
Covance Inc
Bangalore, India
5d ago

Job Overview :

  • Responsible for the supervision, appraisal, training and coaching of Project Training Coordinators. Assign and monitor project training and compliance related tasks and duties.
  • Assume the role of Project Training Coordinator for allocated studies. Support Learning Operations & Solutions Strategy management with resource planning.

  • Responsible for supervising including hiring, coaching, scheduling / delegating work, conducting performance reviews and determining pay / promotions.
  • Accountable for the management of the Project Training team with particular emphasis on teamwork, quality, timelines, metrics and compliance with the project plans and SOPs.
  • Develop the strategy, plans, tools and training to oversee and assess performance and quality of the Project Training team
  • Ensure team deliverables are produced in a timely and accurate manner and are in accordance with defined standards.
  • Schedule work to ensure that all tasks are covered.
  • Peer review of others work, providing feedback and training as appropriate.
  • Ensure that issues are raised in a timely fashion and proactively communicate with direct reports and project team members to follow up on all open issues
  • Facilitate the creation, revision or inactivation of all project training requirements in the LMS
  • Provide regular updates to project leaders and project coordinators on the status of all project related training requirements
  • Monitoring and tracking compliance of study teams to training requirements leveraging LMS reporting capabilities and excel
  • Send notifications to team members that are delinquent in completing training requirements
  • Escalation of repeated delinquent training requirements to project leads
  • Assign & remove role based curricula to staff members throughout the life of the study
  • Ensure accuracy and quality of all assignments and curricula for which they are responsible
  • Administer updates to assignments and curricula in the LMS
  • Run ad hoc reports from the LMS as needed
  • Perform regular reconciliations between LMS generated compliance reports and project team maintained directories
  • Extract from the LMS and file training records of all team members in the Trial Master File at study close
  • Ensure all training requirements are removed and inactivated at study close out
  • Support AD of Learning Operations with ad hoc requests
  • Perform other duties as required by the Department or Project Team.
  • Education / Qualifications :

  • Bachelor's degree -preferably in life sciences
  • Ability to work flexible schedules to support a global organization
  • Experience :

  • Minimum of 1 year in supervisory or lead role and 6+ years in the CRO / Pharma industry or LMS (Saba Cloud) administration
  • In lieu of above, minimum of 6 years in a role supporting clinical trials / projects with proven leadership competencies
  • Other Competencies :
  • successful team leadership experience;
  • provision of training and facilitating training;
  • excellent command of the English language, both oral and written
  • deep understanding of clinical trials
  • Advanced knowledge of Excel and ability to analyze data
  • Experience with SharePoint administration
  • Management of multiple projects
  • Experience leading teams
  • Data Entry Skills
  • Quality & compliance tracking
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