Technical Lead - DevOps | Fortune 500 Supermarket Chain | 9-15 years
Indiranagar, Bengaluru, Karnataka, India
5d ago

Primary Purpose :

  • Leadership - Undertake technical leadership, line management and mentoring team members within the team and outside of the team
  • Design Produce or oversee functional and technical designs that address business requirements and consider environmental constraints
  • Develop and Support Lead delivery and support of software solutions that meet business needs, align with architectural principles and meet quality expectations
  • Development Practices Drive the use of agile practices through the team and the continuous evolution of development practices within Kmart
  • Technical Expertise Act of a technology thought leader, driving technology practices across the team and Kmart IT more broadly
  • Capabilities Required :

    Analysis & Problem Solving

  • Can define the problems that need to be investigated sets the agenda
  • Proposes and implements solutions that are sustainable rather than quick fix’
  • Sees underlying concepts and patterns in complex situations
  • 360 feedback including assessment of proposed solution
  • Quality of implemented solutions
  • Considers problems and issues beyond immediate horizon
  • Readily grasps the crux of an issue despite having ambiguous information
  • Communicating & Influencing

  • Adapts style and expresses ideas with strong orientation towards the particular audience and context
  • Recognises various stakeholder needs and shapes communication
  • Build appropriate rapport to establish constructive and trusting relationships
  • Can resolve disagreements or disputes by exploring the key issues in a balanced way
  • 360 feedback including IT vendors, finance team and other Kmart IT colleagues / team lead
  • Adaptability

  • Responds immediately to changing situations by coming up with creative ideas and actions
  • Takes steps to understand reasons for change in environment or tasks
  • Operates well in situations when the consequences of decisions and actions are unclear
  • 360 degree feedback
  • Planning & Time Management

  • Can organise multiple resources
  • Can manage multiple priorities simultaneously without being overwhelmed
  • Sets objectives and targets as part of planning
  • Delegates to others as appropriate
  • 360 feedback from team lead
  • Business Operations Responsibility Performance Measure

  • Identifies key stakeholders both internal and external, and can assess their relevance to the business / and or project
  • Operates with a win-win perspective when dealing with stakeholders
  • Establishes and maintains formal and informal networks to exchange information and ideas
  • 360 feedback from team and external
  • Managing Relationships

  • Customer surveys
  • Technical & Functional Expertise

  • Identifies customer needs and keeps this is mind during customer interactions
  • Is responsive to customer needs both internal and external
  • Takes initiative to enhance service delivery
  • Determines the needs of customers through active listening
  • Is focused on delivering outcomes for customers
  • Quality of solutions delivered or overseen
  • Adherence to agreed architectural principles
  • Managing Risk & Quality

  • Serves as an expert consultant to managers on complex matters
  • Uses technical and functional expertise to develop and implement new approaches to resolve problems
  • Provides thought leadership and progressive tools
  • Identifies benefits and consequences of potential courses
  • Documentation meets Kmart IT standards of action
  • 360 feedback from team lead, finance team and IT vendors
  • Gather risk related data and examines it objectively
  • Makes decisions that are backed by data and clear rationale
  • Conducts appropriate investigation of root causes
  • Within a function or projects ensure risks are assessed
  • Communicates recommendations and related risks to appropriate people
  • Effectively identifies and mitigates risks to deliver quality outcomes
  • Other Areas of Accountability :


  • Line management of analyst / programmers
  • Mentor and guide development team members in development and technology capabilities Design, Develop and Support
  • Produce functional and technical designs for new and existing applications
  • Develop system code that implements the design, meeting requirements and relevant standards Document proposed approaches in functional and technical designs
  • Ensure functional and technical designs for new and existing applications, adequately address business issues and meet IT expectations
  • Help ensure high quality outcomes through efficient testing techniques
  • Provide application support and ensure that application service levels provided meet agreed SLAs
  • Ensure solution approaches are aligned with agreed architectural principles Development Practice
  • Support the introduction and ongoing use of agile development principles within Kmart
  • Drive agile processes (e.g. standups) within product teams
  • Mentor and support other team members in iterative ways of working
  • Review and suggest ongoing continuous improvement to development practices within Kmart to lift delivery agility and quality within Kmart IT
  • Ensure compliance to agreed development principles within Kmart IT Technical Expertise
  • Maintain up to date knowledge of contemporary development and technology and how these may be applied within Kmart
  • Provide guidance to other developers of development approaches and how these may be applied in specific scenarios
  • Share knowledge with other technical leads to help elevate technology capability within Kmart Values and Behaviours
  • Deliver Results
  • Integrity
  • Customers Come First
  • Teamwork
  • Boldness Safety
  • Accountable for a safe site for everyone, everyday by implementing and evaluating safe work practices, improving safety performance and
  • celebrating safety achievements

  • Reported and identified hazards are actioned
  • Report site incidents Emergency Management
  • Assist in the implementation of emergency response and building evacuations
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