Partner Success Manager (Mumbai/Delhi/Bangalore)
Mumbai, IND
3d ago

Job summary

As a Strategic Partner Success Manager (sPSM), you will have the exciting opportunity to deliver on our strategy to build mind share of Amazon Internet Services Pvt Ltd AISPL and grow adoption of cloud-based solutions for end-customers through AWS Partner Network.

Day to day responsibilities will include working with a named AWS partner(s) on a set of accounts mutually aligned and agreed between AISPL and the partner as strategic for co-selling with the AISPL field teams and AWS Partner’s teams.

This role requires you to establish and maintain customer and partner C-level connects as their trusted advisor on their AWS cloud adoption journey.

End-customer accounts will be a mix of Enterprises, mid-market and SMB companies. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these accounts, you will be responsible for creating and closing opportunities in collaboration with AWS’s Partner’s teams that drive top line AWS growth and overall AWS cloud adoption.

The ideal candidate will possess a business development background that enables them to engage at all levels of a customer and partner organization, including C-levels of the business and IT.

Candidate will also demonstrate a strong technical competency focused on the IT landscape and cloud computing. Candidate should be a self-starter who is prepared to develop and execute against a territory coverage plan business objectives.

This individual will need to collaborate effectively with internal stakeholders including respective segment BD teams, Partner Development team, Other AISPL Partner teams, AISPL Finance and other functional teams and external stakeholders including partner and customer CXOs, Sales and Technical teams.

Key job responsibilities

Roles & Responsibilities :

Create and articulate compelling value propositions around AWS services to customers and partners

Accelerate customer cloud adoption by aligning with specific partner focused customer segments and industry verticals. Meet or exceed quarterly growth targets by helping partners originate and work with AWS stakeholders & partner sellers to close opportunities that drive AWS cloud growth.

Ensure customer satisfaction.

Develop long-term strategic relationships with key accounts at the C-levels of Business & IT and ISVs appropriate to your territory to fully understand their business, solutions and technical needs

Manage and close pipeline of business in your territory. Maintain an accurate forecast and various business reports. Manage complex contract negotiations and serve as a liaison to the legal group

Prepare and give business reviews to the senior management team

Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).

Execute the plan while working with key internal stakeholders (e.g. account teams, specialist BD teams, services teams and BD, partner marketing and partner development & success resources)

About the team

This role can be based in Mumbai / Delhi / Bangalore

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