Service Engineer
ACGI
Mumbai, India
5d ago

Qualification : Job Responsibilities : Install new T&T & Inspection systems at customer place with complete validation and provide on site service for related T&T & Inspection systems Participate in Factory training course for Hardware and software and must be willing and able to travel on a frequent basis, both domestically and internationally for service support Regular customer contacts to ensure maximum customer satisfaction and perform training to customers, both internally and externally where needed Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault / solution codes, installed base data maintenance (serial number, functional location), billing request confirmation Key Competencies Required : Install new T&T & Inspection systems at customer place with complete validation and provide on site service for related T&T & Inspection systems Participate in Factory training course for Hardware and software and must be willing and able to travel on a frequent basis, both domestically and internationally for service support Regular customer contacts to ensure maximum customer satisfaction and perform training to customers, both internally and externally where needed Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault / solution codes, installed base data maintenance (serial number, functional location), billing request confirmation

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