MSD_ CRM Technical_Senior_42
EY
Bengaluru, KA, IN
5d ago

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job purpose :

  • Configuration, customization and integration of CRM modules (Sales, Service and Marketing). Hands-on with technologies like MS Dynamics CRM to configure / customize required features
  • Your client responsibilities :

  • Create relevant code artefacts based on the defined functional specifications
  • Responsible for design, build, test and deployment efforts for Dynamics CRM technology solutions
  • Execute assigned tasks within a structured project environment and lead consultants in various project work streams
  • Work cooperatively in a team environment
  • Remain flexible on changing workloads
  • Your people responsibilities

  • Building a quality culture
  • Foster teamwork and lead by example
  • Training and mentoring of project resources
  • Participating in the organization-wide people initiatives
  • Key skills :

  • Minimum 4+ Year of CRM Customization experience
  • Understanding of the CRM concepts - Sales, Service and Marketing
  • Design and coding experience in skills viz. (Visual Studio, C#, Angular / React JS and IIS)
  • Experience in agile delivery and deployment , continuous integration and build processes
  • Familiar with relational database concepts and SQL
  • Product configuration , customization and integration experience
  • Strong analytical and problem solving skills; ability to work creatively in problem solving environment
  • Excellent customer service skills. Excellent written and verbal communication skills
  • BE / B.Tech. / MCA / MBA with a sound industry experience of 4 to 5 years
  • Preferred skills :

  • Prior experience of managing a globally distributed team
  • Experience with agile methodology
  • Certifications such as MB 200 / 400 / 600
  • Responsibilities, Qualifications, Certifications - External

    Job purpose :

  • Configuration, customization and integration of CRM modules (Sales, Service and Marketing). Hands-on with technologies like MS Dynamics CRM to configure / customize required features
  • Your client responsibilities :

  • Create relevant code artefacts based on the defined functional specifications
  • Responsible for design, build, test and deployment efforts for Dynamics CRM technology solutions
  • Execute assigned tasks within a structured project environment and lead consultants in various project work streams
  • Work cooperatively in a team environment
  • Remain flexible on changing workloads
  • Your people responsibilities

  • Building a quality culture
  • Foster teamwork and lead by example
  • Training and mentoring of project resources
  • Participating in the organization-wide people initiatives
  • Key skills :

  • Minimum 4+ Year of CRM Customization experience
  • Understanding of the CRM concepts - Sales, Service and Marketing
  • Design and coding experience in skills viz. (Visual Studio, C#, Angular / React JS and IIS)
  • Experience in agile delivery and deployment , continuous integration and build processes
  • Familiar with relational database concepts and SQL
  • Product configuration , customization and integration experience
  • Strong analytical and problem solving skills; ability to work creatively in problem solving environment
  • Excellent customer service skills. Excellent written and verbal communication skills
  • BE / B.Tech. / MCA / MBA with a sound industry experience of 4 to 5 years
  • Preferred skills :

  • Prior experience of managing a globally distributed team
  • Experience with agile methodology
  • Certifications such as MB 200 / 400 / 600
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