Data Center Technician
Oracle
IN-IN,India-Hyderabad
10h ago

Preferred Qualifications


Data Center Technician – 8hr Rotating shift including night shift 24/7

Location: Hyderabad, India

An Oracle Data center Technician will perform key roles delivering core infrastructure & foundational technologies for Data center environment. As a skilled troubleshooter on a wide range of Data Center environment and systems you understand which issues to escalated to the appropriate resolver groups and help to take the evidence for Root Cause Analysis.

You understand all aspects of the equipment you support and you keep learning for optimizing the performance of the hardware. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification. 

You are expected to work as a professional with limited management direction.

As daily routine you go through as below

  • Hardware installation & decommission of Server/Network/BMS/cables
  • Troubleshooting DC Network/Server/BMS Hardware
  • Monitoring of DC environment BMS, Serves, Network using monitoring tools
  • Report creation as per the requirement DC operations team
  • Documentation of activities and create/modify SOPs
  • Decommission life cycle of DC hardware
  • Inventory process, order replacement parts and return failed parts as required.
  • Structured cabling, label and troubleshooting of fiber/copper telecom cables.
  • Rack power and rack power distribution units installation and troubleshooting
  • System power supplies and cabling 
  • You should able to execute small projects on your own and work with your manager in planning and executing larger local projects. Copper and fiber cabling and networking 
  • Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

    Responsibilities:

  • Show professionalism on your daily Data Center routine activities for a shift in a 24/7/365 working environment 
  • Receive/ship data center equipment.
  • Install, Remove, Troubleshoot hardware in the Rack without disturbing other HW in the Rack with in SLA.
  • Maintain asset inventory and update internal application.
  • Be accessible via cell phone and willing to work on emergency other than shift timings.
  • Participate in training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
  • Be punctual in shift timing and provide proper handover after shift to the next team member.
  • Act with in SLA on the ticket assigned.
  • Requirements:

  • Excellent knowledge of server/storage/network hardware preferably Sun servers.
  • Excellent time management skill.
  • Detail-oriented with excellent organizational skills.
  • Be a good team player
  • Strong interest in learning new DC concepts
  • Dependable and trustworthy
  • Process oriented.
  • Must be able to lift 75 lbs.
  • Strong Verbal and Written communication skills
  • Must Have Skills:

  • 2 year minimum Data Center hardware concepts ( Server/Storage/Network/Telecom/BMS )
  • 2 year experience in Structured Cabling Copper/Fibre and testing of cables.
  • 1 year experience in Cooling and Electrical systems concepts inside the DC.
  • Candidate should work inside the DC minimum 1 year in his career.
  • Ability to prioritize
  • Nice to Have Skills:

  • Linux administration
  • Networking knowledge.
  • Experience in Data Center Infrastructure project
  • Qualifications:

  • Associates degree or equivalent work experience required 
  • Minimum 5 years of total experience in Data Center support or operations role 
  • As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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