Remote Service Engineer
Philips Lighting
Bangalore, Karnataka, India
4d ago

Job Description

In this role, you have the opportunity to

In this role, you could work with the Security team under EDI

You are responsible for

  • Deploying Microsoft and Third-party patches on various operating system platforms.
  • Post patch reboot of multiple products following the SOP and ensuring Application functionality.
  • Troubleshoot Patch deployment failures, connectivity issues and application issues
  • Work with Customer, Netops, Vendor in troubleshooting and resolving issues
  • Responsible to manage customer patch schedules and point of contact information
  • Responsible to manage and maintain Patching tools
  • Responsible to perform service validation of new products and their FOK
  • Responsible to drive improvements process and tools related.
  • You are a part of

    In this job role you will be part of the Philips EDI O2F Security Patching Ops teams. The organization responsible for the security implementation, management, and maintenance of Philips EDI product installed base.

    To succeed in this role, you should have the following skills and experience

  • Important criteria #1 (minimum education level and / or related major for the role)
  • Bachelors / Master degree holder in any Technical streams

    3 to 5 Years of relevant experience in Windows server management, Security patching and VMware administration / design / deployment / troubleshooting / monitoring

  • Important criteria #2 (mandatory technical experience, knowledge and / or certification)
  • Mandatory Tech skillsets :

  • Windows Servers operating systems administration
  • MS Active Directory
  • MS Patch deployment and management
  • Strong TCP / IP concepts
  • Strong troubleshooting capabilities
  • Virtualization and Private cloud Basics VMWare / HyperV
  • IDS / IPS / Application firewall monitoring, rules customization, fine tuning
  • Preferred Tech skillsets :

  • Linux system administration
  • Patching / software deployment WSUS / IVanti
  • Powershell / Bash / Python scripting
  • Vulnerability assessment Nessus / Rapid7
  • Certifications preferred

    CompTAI Security+

  • Important criteria #4 (required personal skills)
  • Strong verbal and written communication
  • Ability to work on Request to resolution work model and controlled change management
  • Ability to work with multiple vendor products, technologies and solutions
  • Experience in working with geographically distributed teams
  • Remote solution deployment and troubleshooting capabilities
  • Flexibility in availability and work timing
  • Strong interpersonal collaboration capabilities
  • Self-motivated and take ownership to drive to closure
  • Important criteria #5 (language)
  • Language : English Speak and Written

    In return, we offer you

    In Philips EDI O2F SOC, we use sophisticated tools, processes and people knowledge to drive the ultimate aim of securing the Philips installed base systems there by driving the customer satisfaction and long term value proposition.

    EDI SOC is a unique organization within Philips which is solely tasked to protect the security and privacy of Philips’s customers.

    In this job role your technical and personal skillsets and abilities will be pushed to its limit and also will get the opportunity to expand your horizons by gaining knowledge on sophisticated security technologies and solutions.

    You will get exposure to complex defensive security solutions such as Endpoint Security solutions, Perimeter Security solutions, advanced security monitoring solutions, Cyber security incident management and forensic etc.

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