Network SME
CGI
Bangalore
14h ago

Position Description

  • 7 + years relevant technical experience in Network support / operations
  • Must to have very good knowledge on routing and switching
  • Deep knowledge of routing protocols (OSPF.EIGRP,BGP). .
  • Working Knowledge in encryptions - Certificate / SSL configuration
  • Minimum 6+ relevant experience Cisco Nexus platform
  • Hands on with virtual switch / VDC , Understanding on IWAN .
  • Advance Troubleshooting Knowledge on VLAN / VTP / STP / Port channel / HSRP / VRRP / GLBP / VSS & VPC
  • Expert on Nexus technology(VPC / VDC / Fex / OTV / Fabric Path / VN tag & DCB and FCOE)
  • Advance Troubleshooting Knowledge on Wireless Controller and both Indoor & Outdoor AP & RF (Aironet and Aruba)
  • Advance Troubleshooting Knowledge on Cisco iWAN, WAS & VPN Tunnels
  • Appliance - ISE, Fortigate,
  • Knowledge AZURE Cloud technology specifically on the Network component
  • Load balancer F5 / Cisco Load Balancer
  • Hands on experience in SSH / SNAT / VIP ,Packet analysis on F5 , Certificate management
  • Good in Tolls : Solar winds , Wireshark analyses
  • Should be customer centric.
  • Manage RMA and spares
  • End to End responsible for implementing, maintaining, supporting, Data networks .Network Designing experiences will be an add on.
  • Well versed P1 / P2 escalation handling & Provide Quick resolution during Major Issues.
  • Provide incident response & resolution as part of the 24x7 Network Operations Center
  • Providing a positive image of the company through your role being a point of contact with onshore team / customer.
  • Must proactively help junior team members in resolving issues while being open to share their knowledge.
  • To ensure that all is work carried out in accordance with ITIL Incident Management guidelines
  • Should be able to follow the ticketing process according to the change request phases that are defined.
  • Add value to your team environment by being enthusiastic and maintaining a Positive attitude.
  • To achieve all team and personal performance goals as defined by the company
  • Ensure tickets assigned to the queue are accepted and worked on time
  • Monitor 'open' Change tickets
  • Ensure that proper technical guidance is provided to the members when required
  • Responsible for handling the Entire Network
  • Provide technical leadership within a highly technical team
  • Responsible to translate client requirements in to detailed actions for execution
  • Required to follow detailed change management and incident management processes
  • Investigate and resolve incident tickets
  • Communicate with other technical teams regarding Firewall / Routing / Switching operations
  • Work in a fast paced operations environment
  • Responsible for the daily performance and availability of the network security infrastructure. Analyzes network and recommends upgrades / changes;
  • assesses organization's current and future network needs

  • Certification : CCNP & CCIE preferable
  • Review and understanding of HLD / LLD documents
  • Your future duties and responsibilities

    Required qualifications to be successful in this role

    Build your career with us.

    It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

    At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.

    All of our professionals benefit from the value we collectively create.

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