Infrastructure Engineer - II
Arrow Systems Integration, Inc.
2d ago

Infrastructure Engineer - II

IT Infrastructure Engineer (IT Collaboration / Email / MDS Solution / )365)

Bangalore, India

This IT infrastructure position will be responsible for the operational and engineering support for all technologies supported by the Enterprise Collaboration Team.

These technologies include but are not limited to : Exchange, Office 365, Cisco IronPort and mail list application, Symantec Enterprise Vault and MessageLabs, SharePoint, MS Intune and SOTI(MDM), SharePoint and Lync.

Responsibilities :

  • Engineering support and expansion of Office 365 and related technologies including Exchange Online, Exchange Server, Lync, SharePoint, Onedrive, Box.
  • net and Active Directory Federation Services (ADFS) and Dir-sync

  • Provide support for the overall health and operability of the corporate collaboration and email environments
  • Escalation assistance in performing troubleshooting
  • Proactive monitoring, alert and reporting for systems, backups and conduct operational / system recovery when necessary
  • Support of MDM solution
  • Candidate Qualifications :

  • 7+ years of technical experience and in-depth skills managing and supporting Microsoft Exchange 2003 / 2007 / 2010 / Office 365
  • Demonstrated experience and skills related to Microsoft Active Directory, including GPO services in a global organization
  • Demonstrated experience and skills related to Microsoft Azure Active Directory
  • Proficient in troubleshooting and root cause analysis
  • Ability to create and willingness to share technical and procedural documentation
  • Detail oriented with customer service excellence skills
  • Must be willing to follow established procedures and guidelines including adhering to Arrow’s IT change control policy
  • Proficient skills in Microsoft Word, Excel, PowerPoint and Visio
  • Proficient skills in MDM solution
  • Proficient skills in email migrations from on-prem to O365 cloud
  • Preferred Qualifications :

  • Proficient with Windows server builds
  • Experience with SMTP email routing and solutions such as Cisco Ironport and Sendmail
  • Working knowledge in PowerShell scripting or any other form of scripting and automation
  • Experience with SharePoint 2013 (On-premise & Cloud version), Symantec Enterprise Vault and MessageLabs
  • Ability to multi-task and track the status of multiple projects and issues at once
  • Exchange certifications
  • MobileIron or other MDM solutions experience
  • Experience with Active Directory migrations (domain collapses, user / computer migrations)
  • Bangalore (GESC)Full timeInformation Technology

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