Storage Area Networks
Bengaluru, India
2d ago

Job Description

About Accenture : Accenture Technology powers our clients’ businesses with innovative technologies established and emerging changing the way their people and customers experience work, life and entertainment.

Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers your friends, family and neighbors.

You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions.

You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role : SW / Application Tech Support Practitioner
  • Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Must Have Skills : Storage Area Networks (SAN) Architecture and Design
  • Good To Have Skills : EMC Storage Area Network (SAN) Administration,HPE SAN Administration,Netapp SAN Administration
  • Job Requirements :
  • Key Responsibilities : Liaising with the customer technical representatives Provide recommendations to client on deployment of new featuresCreate and Manage requests on ITSM toolImplement the changes as applicable, test the changes and handover to customer Troubleshoot issues with Storage DeploymentStorage Technology operations management

    Technical Experience : Excellent knowledge and troubleshooting skills on HP, EMC, NetApp, StorOne and Data Domain storage technologiesExcellent Written and Verbal CommunicationFlexible to work in 24x7 Shifts

    Professional Attributes : Should have 3 years of experience in Storage operational supportShould have supported Storage deployments Should have experience performing Storage transitions / transformations Good understanding of procedures, application and concepts within own subject area and understanding them in

    Educational Qualification : BE

    Additional Information : Good To have : Certification on Storage technologies

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