Associate Manager, Solution Engineering
Western Union
Pune, IND
6d ago

Associate Manager, Solution Engineering-ORMB / COTS

  • IND - Pune
  • Associate Manager, Solution Engineering- Pune, Maharashtra

    Are you looking to invest your project management experience and elevate you program delivery skills in a fast-paced and dynamic sector?

    Would you like to drive forward innovative initiatives? Join Western Union as an Associate Manager, Solution Engineering

    Motivated by our values : purpose driven, globally minded, and trustworthy & respectful

    We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

    We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

    Better starts and ends with the customer

    We are looking for your expertise in supporting current settlement platform with billing and payments domain, you will set required KPIs & manage vendor relationships.

    In addition, you will liaise between Back office, Regional operating centers’ teams and other stakeholders such as Global operations leadership team, Treasury, IT and Product to ensure efficiency and service levels are maximized.

    For this role, you will need 10+ years of solid track record in solutioning, architecting database / ORMB or any other Billing COTS knowledge and be a strategic thinking leader with innovative ideas.

    You will be responsible for planning skills to improve productivity by creating efficiencies in multiple areas. You will also need to be experience in coordinating between back office teams to ensure workflow is maximized both locally and internationally and offers best customer service and have strong communication skills with key stakeholders in other back offices as well as with network leadership to build a solid business partnership and people management.

    You should have an experience in managing an operational team, with a proven track record for delivering cost saving efficiencies.

    Join us, and let’s move money for better

    Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.

    It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.

    If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

    We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

    We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve.

    We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.


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