Chennai, Tamil Nadu, India
2 months ago


Monitor various delinquency parameters and maintain delinquency at thedesired levels for the location / portfolio assigned.

Implement and execute collections strategy.

Ensure achievement of process efficiencies in collections.

Minimize credit losses and optimize cost of collections.

Adhere to Code of Conduct , Procedures, Policies and guidelines of theOrganization .

Compliance to legal and regulatory norms of the region, organization,regulatory bodies, etc.

Management of outsourced service provider and agencies and responsible foragency / service provider achieving collections targets.

Manage escalations and disputes of customers.

Provide inputs for strategy and highlight anomalies to respective departmentswithin the organization.

Participate in reviews with senior / top management.

Portfolio analysis and feedback to top management / senior management / reportingline.

Co-ordinate with various departments within the organization for issue / disputeresolution.

People management skills and work towards low shrinkage, low attrition, shiftadherence, etc at service provider / agency end


Graduate or Post Graduates

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