Java - Core
Zensar Technologies Ltd
Pune , Maharashtra
6d ago

Major Skills : Primary

  • Core Java , Unix ,Tomcat Server, PL / SQL, Oracle & troubleshooting
  • Expert and hands onUnix / Linux systems.
  • Experience inIncident, Problem Management : Incident tracking & reporting untilresolution to ensure reduction of production Incidents
  • Experience as amember of a Support group in a high availability / critical environment
  • Experience inworking with various interfacing teams across multiple locations and time-zones
  • Ability to identifygaps and opportunities for improvements.
  • Ability to workindependently and communicate within a team environment
  • Strong Communicationskills (Verbal & Written)
  • Strong AnalyticalSkills
  • Should becomfortable working in shift.
  • Proactive learner
  • Technical CustomerSupport experience
  • Monitor andtroubleshoot issues in Production & Stage Environment involves logscanning, understanding interdependency between different applications &3rd party software
  • Ability to handlemultiple tasks, prioritize and meet deadlines.
  • Maintains productionsupport documentation library ensuring documents are current, accurate, andavailable to appropriate groups
  • Minor Skills : Secondary

  • Understanding ofBWise platforms, BO, Updates, Troubleshoots and supports, lifecycle workflows
  • Saviynt and B-wisetool knowledge
  • IT Auditingknowledge
  • JobDescription : -

  • Ensures issues orstatus updates are accurately reported & Application availability
  • Support Bwise andSaviynt Restart the server, and raise a case with appropriate team
  • Apply patches to thetool based on the precise guidelines from Saviynt / Bwise team. Collect andanalyze information, problem-
  • solving, and make decisions

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