Application Product Support Engineer - Transportation Domain (3-4 yrs) Bangalore (Others)
Resource Weaver HR Consulting Private Limited
Bangalore, India
1d ago
source : hirist.com

Preferably Bangalore Candidates

Job Roles :

  • This role is to ensure quality in software delivery in a large multi-product and customized software footprint, work on tickets raised by Tier 1 support Liaison with other teams like help desk, support specialists on other tracks, product development, etc. as required.
  • Essentials :

  • 3 to 5 years of overall experience and moderate Knowledge of transportation domain (preferable JDA TMS or Oracle TMS).
  • Good knowledge in PL / SQL, batch scripting and shell, able to write the scripts / debug the issues.
  • Willing to work in 24- 7 support operations
  • Good understanding of support processes (Incident, change, problem).
  • Able to work independently, handling the major issues and drive the MI calls / communications to the customer.
  • Good communication and interpersonal skills
  • Primary SkillSet : Batch scripting, PL / SQL, production support processes

    Specialized SkillSet : JDA TMS

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