Senior Program Manager
Amazon
Chennai, Tamil Nadu, IND
3d ago

Amazon.com, Inc. (NASDAQ : AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection.

Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.

Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history!

Job Description

The Senior Program Manager CMT Benchmarking will lead the project management office and be responsible to drive key strategic programs spanning global cross-functional teams in support of pricing strategy implementation and process optimization.

Below are the key areas of ownership

  • Design and implement PMO framework to ensure seamless tracking of all the programs and timely reporting of status to leadership.
  • Own complete tracking and reporting of program goals, updates on initiatives, periodical business updates (Monthly / Quarterly) and quarterly stakeholder connect on Benchmarking Programs.
  • Owns end to end of program management of key benchmarking projects which span across global cross-functional teams.
  • Responsible to manage end to end program management of developing the automation solution by closely working with Technology team and ensure adoption.
  • Responsible to continuously improve the product features by integrating the learning from users and improve the accuracy of decisions from the automated solution.
  • The role involves influencing peers and stakeholders in other functions to achieve functional and business goals assigned.

    A successful candidate in this role will have the ability to work at all levels of detail to accomplish team / organization goals.

    The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.

    Some of the key result areas include, but not limited to :

  • Forming and managing cross-functional project teams to drive key programs for our customers.
  • Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.
  • Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.
  • Ensure high quality standards on benchmarking report insights shared with stakeholders through quarterly connects and drive identified actions through the discussions until closure.
  • Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.
  • Masters Degree / MBA(System / Operations / Strategy), Experience / Certification in Project Management / process excellence (PMP, Six Sigma) · Experience with presenting to and influencing at all levels within a large, cross-functional organization.
  • Exposure to working with technology teams and solving operational issues using technology. Demonstrated leadership and ability to drive projects and ensure closure within stipulated timelines · To receive security clearance all candidates must undergo a background check.
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