Network Operations Associate l
UST
Bangalore, Karnataka, India
1m ago

Role Proficiency :

Perform first level of monitoring analysis implement solutions to improve network quality under supervision

Outcomes :

  • Acts under continuous support in Network domain for 24 / 7 operation
  • Monitor and perform first level analysis
  • To detect diagnose create ticket and resolve network operation issues.
  • Proactively identify issues there by reducing network downtime.
  • Support the Management team by providing KPI Performance trend reports as per requirement.
  • Network planning and KPI analysis.
  • Basic network Integration validation and testing.
  • Measures of Outcomes :

  • SLA adherence on P1 P2 & P3 as per service providers.
  • Adhere KPI threshold (less than
  • 5% call drops)
  • Outputs Expected : Planning :

    Planning :

  • Ensuring that the new telecommunications network planning meets the needs of the subscriber and operator.
  • Integration :

  • Integrating new Network Elements (eNodeB new sector addition and RRU swap)
  • Alarm Monitoring :

  • Monitoring alarms on the network elements and co-ordinate with the field team to resolve the issue within SLA
  • Fault Management Services :

  • Detecting isolating and correcting faults in the network
  • Configuration Management :

  • Collecting different information about hardware devices software and other elements of the network in order to support administration and troubleshooting
  • Performance Monitoring :

  • Creating reports using NetAct tool
  • Skill Examples :

  • Ability to administer routers switches gateways and oversee telecom infrastructure
  • Ability to perform and execute drive test in the customer or target environment
  • Ability to analyse logs (traces drive test UElogs) / network
  • Ability to effectively communicate and interact with Client
  • Knowledge Examples : Knowledge Examples

    Knowledge Examples

  • Knowledge on network architecture.
  • Operating Systems and software platforms
  • Knowledge of network protocols.
  • Additional Comments :

    None

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