Manager - Telesales - Customer Relationship - Gold Loan (1-7 yrs) Bangalore (BFSI Sales/Marketing)
Xtreme Management Solutions
Bangalore, India
4d ago
source : iimjobs.com

We are hiring for Customer Relationship Officer (Voice Process) for one of our reputed company in JP Nagar, Bangalore.

Job Description :

  • Own and deliver on a part of business targets for a particular geography
  • Own a defined chunk of the customer journey and ensure customer delight through our conversations in that chunk
  • Be the Personal Gold Loan Advisor to our customers and ensure their needs are met in a time bound manner
  • Be the face of Rupeek to the customers and ensure high customer engagement, satisfaction and retention
  • Adapt to new customer situations seamlessly and anticipate new kinds of queries from the customer to improve the processes
  • Experience :

    Experience of 1+ years in telephonic sales / support at a premier call centre setup

    Qualifications :

  • Excellent communication skills : super fluent in English and Kannada
  • Excellent comprehension : Listen - Understand - Analyse - Respond
  • Good typing skills and basic computer knowledge
  • Amicable personality; must be a delight to talk to
  • Must be customer-focused and sales oriented
  • Must be passionate about the job, willing to put in extra effort whenever required
  • Work Location : Bangalore

    Salary upto 3.5 LPA

    Interested candidate Please revert we will contact you ASAP

    ref : updazz.com)

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