Senior Business Intelligence Manager
Amazon
Bangalore, IND
5d ago

About Amazon

We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.

A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry.

We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world.

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA.

We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

About the Role

At Amazon, we're working to be the most customer-centric company on earth. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history.

We are looking for a creative, dynamic and motivated Sr Business Intelligence Manager to join the Seller Risk Operations team .

The mission of this team is to protect Customer trust on Amazon’s stores WW by using statistical analysis to measure decision quality of our Operations .

The team also owns root-causing defects / gaps identified in the audits and generating actionable insights / recommendations to address those.

The ideal candidate thrives in working with large and complex data warehouse environments and has excellent verbal and written communication skills, is motivated by developing innovative and simplified solutions to solve complex analytical problems using very large data sets and is passionate about working with large data sets and bringing data together to answer business questions and drive change.

These analyses and solutions will be fundamental to finding opportunities and creating new programs aimed at reducing defects in enforcement process and help arrest abusive / bad actors on amazon platform faster.

The candidate would find opportunities in creating new programs aimed at detecting, preventing, eliminating defects at upstream and downstream level.

He / she will have a unique opportunity to closely partner with senior leaders and product, science, technology and operations teams across the organization driving programs that are critical to protecting our Buyers and genuine Sellers from bad actors.

He / she will also play a critical role in influencing and shaping organization's strategy and product roadmap.

In this role you will :

  • Identify drivers of business problems and trends at their root, while also stepping back to understand the broader context.
  • Create reports, Consolidate views and provide insights at different data cut level that will help the team identify and prioritize AIs to arrest defects WW
  • Develop metrics to assess performance, and own the weekly, monthly and quarterly monitoring and reporting of WW level.
  • Partner with Tech, Ops, Data Science teams across US, Europe, India to drive new insights, identify shared signals to improve detection and arresting defects faster and act as a force multiplier cutting across different businesses.
  • Build out, maintain, optimize and support our Redshift-based data mart
  • Support and troubleshooting of SQL and data warehouse ETL jobs
  • Mentor and coach Business Analysts and other stakeholders on basic SQL, remove dependencies by building self serving dashboards, imparting training and building self serving teams
  • Partner with business program teams to identify opportunities and build solutions in addition to supporting and building long term vision, 3 year planning and Operational planning exercises independently for the org.
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