The most renowned and respected organization in the health and wellness industry in India
Opportunity to work with top medical experts and nutritionists under the tutelage and training of renowned Nutritionist, Columnist, Author and Founder Director of Health Total Anjali Mukerjee
Continually grow with the organisation
Exposure to a vast, exclusive and varied client base across India
A safe, motivating environment to work in
Graduate or higher
Strong sales and customer service attitude and experience
Strong communication skills in English, Hindi, Marathi
Knowledge of MS word and Excel.
Working in Healthcare services in a similar position will be an advantage.
Be able to drive monthly targets for centre
Strong convincing and counselling skills
Competently handling centre and proactively addressing challenges
Willingness to continually learn and grow
Willingness to work in a team, as a team
Must be open to occasional changes in location
Role & responsibilities
Responsible for business deliverables for driving sales and achieving business targets
Responsible for the supervision, direction and coordination of the day-to-day operations at the centre
Planning and coordinating daily work assignments and operations
Handling front desk activities
To constantly monitor the level of service quality at the centre and devise strategy to improve any shortfalls
To ensure client satisfaction and maximize sales
To work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clients
Ensuring doctors and nutritionists follow stipulated best practices
Ensure all documentation, record keeping is completed by self and the team
Coordinating all aspects of patient care with the appropriate team members
To interact with patients / clients visiting at the centre and make them comfortable
Ensuring quality service to each client
To motivate the team for daily and monthly targets & maintain discipline amongst team
Monitoring and maintaining high standards of service and hygiene.
Managing and regulating stocks and supplies of herbs and nutritional foods.
Checking and securing cash receipts.
Ensuring all payments, collections from clients are deposited to banks and maintain regular accounting records.
Budgeting to ensure maximum profitability of the operation.
Escalating requests for repairs and other centre needs / issues
Ensuring client satisfaction by providing fast and efficient service
Work honestly and sincerely towards achieving the targets of the organization
Ensure regular maintenance of doctor and nutritionists cabins.
Ensure the clinic has all regulatory permits and certifications as required.
Location : Delhi, Mumbai, Pune, Bangalore
Timings : 10 am to 7 pm
Weekday off : Monday
Languages known : English, Hindi, Marathi