Call Coordinator
Nexsus Techno Solutions Pvt Ltd
Navi Mumbai
15d ago
source : IndianFresher

1 Attend client calls and emails and create service ticket on products and or services, ensuring customer satisfaction 2 Responds to customer inquiries and provide information pertaining to modifications of existing or potential orders 3 Have a regular follow-

  • up with clients on the ongoing issues and ensure tickets are closed in the given TAT 4 Reviews, monitors, and processes all correspondence to and from customers;
  • coordinates the submission of periodic reports to management 5 Creates and maintains ... Education : Any Graduate

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