The Company :
LitmusWorld is a leading enterprise SaaS platform enabling businesses to drive customer and employee experience programmes at scale.
Built on a proprietary M.A.I Measure, Act & Improve- framework, the platform delivers actionable insights in real-time across the stakeholder journey.
This empowers experienced owners to measure experience across business processes, act on issues immediately and continuously improve by leveraging the analytics engine.
Over the last 4 years, 150+ global brands have built comprehensive CX, NPS, EX, eNPS programmes to drive improvements in their business processes.
Leveraging the LitmusWorld platform, brands are initiating conversations with over 37 million stakeholders on a monthly basis and providing visibility to over 45,000 dashboards users across the organisational hierarchy, thereby building a customer-centric culture.
Job Description :
Position : Engineering Manager
Location : Bangalore
Brief : We are looking for an Engineering Manager to help us continue to build the Product Engineering Team.
Co-ordinate multiple Module Leads and QA team.
Assign Tasks to Module Leads / Engineers based on prioritization and initiation of of Product Managers
Gauge progress of Engineering Initiatives
Communicate effectively with stakeholders
Provide status reports on a regular basis to update the key stakeholders
Recruit and Train New Employees
Provide feedback to the team
Set KRA for the team members to achieve the Goals of the organization.
Align the Product Management team with the Engineering team to ensure success for every Sprint.
Should understand Distributed System Concepts and web applications
Databases including MongoDB.
Experience and Skills :
Bachelor's Degree in Engineering. Preferably in Computers Science Related Field
Should have worked as an Engineering Manager with a team size of 50 members for 3+ years.
Ability to Summarize
Strong Analytical Abilities
Excellent Problem Solver
Interpersonal skills to manage engineers.
Ability to give constructive feedback.