Workday Analyst
Ciena Corporation
6h ago

Ciena may well be the most important technology company you’ve never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile-

stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps.

VR, AI, IOT, 5G literally none of it would be possible without the mind-boggling technology that makes the internet itself work.

For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within the most advanced companies in the world.


  • Participates in HR related projects and develops business processes and procedures within scope of authority. Implements, supports and maintains company Human Resources Information Systems;
  • and Cloud / Internet based SaaS applications (Workday). Provides client support, end-user training and system troubleshooting globally for production systems.

    This role has global reach, interacting with clients in all geographies where Ciena has employees. The ideal candidate will have considerable expertise in HR systems.


  • Project Management Participate in HRIS projects of moderate complexity, with cross functional implications. Performs project process components;
  • defining requirements, functional specifications, data mapping, system testing and go live support. Performs analytical, technical and administrative duties related to planning, designing and implementing HRIS projects.

    Supports and maintains system setups, configurations and data flow.

  • Production Support - Development and enhancement of existing HRIS systems including, but not limited to : Workday, Oracle etc.
  • Ensures data integrity through process improvement, audits, uploads, maintenance and documentation. Liaison assist and provide Level 2 Support on HR production issues, work with HR Primes and HR Connect to resolve issues as they relate to processes and systems.

    Develop relationships with IT, Payroll, Compensation, HR Operations, Learning and Development, Benefits, Finance, Purchasing and other key stakeholders.

  • Reporting Provide and support ad hoc reports as needed. Assist with implementation of reporting projects as they relate to key projects being supported / implemented.
  • Assists in the delivery of HRIS strategies and goals.
  • Serves on systems development / upgrade / enhancement projects as team member.
  • Performs testing activities to ensure development / configuration work meets user requirements, such as functional testing, end-
  • user testing, developing testing criteria to drive test scripts

  • Analyze and identify obvious and easy to correct process changes to improve performance and possibly align more closely to best business practices
  • Recommend and Re-engineer existing processes where appropriate to improve stability, increase flexibility, and reduce total cost
  • Implements new systems and conducts user training in the use and features of systems and applications and other areas as needed
  • Creates user guides, system workflow and application documentation as needed, including creating standard operating procedures
  • Acts as point of contact with HR Technology 3rd party vendors for escalation
  • Bachelors degree in Human Resources, Computer Science or related field with 4 - 6 years HRIS / IT experience or equivalent combination of education and experience preferred
  • 2+ year experience configuring Workday
  • 3+ years HR application analysis / support experience
  • 3+ years of experience working with data and handling complex reporting needs, business process design and documentation
  • Prior experience with Workday Integrations is a plus
  • Experience providing production support of HR Technology solutions, such as solving longer-running user issues; troubleshoots independently based on knowledge of application
  • May manage small projects
  • Proficient in use of Microsoft Applications such as MS Project, Word, Power Point, Excel and Visio.
  • Rewarding experience. Meaningful outcomes.

    Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.

    A distinct way to work

    Free thinking, free discussion, and collaboration are the norm. Expect more satisfying outcomes - both personal and professional.

    Ciena values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender or age.

    Ciena is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific needs / accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

    Information received relating to any specific needs / accommodation measures will be addressed confidentially.

    What you can expect from us

  • You will receive notification of your successful application
  • Successful applicants will be contacted by Talent Acquisition for an initial discussion
  • If suitable you will be considered for the short list and our formal interview process
  • Apply
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