JOB PURPOSE AND IMPACT
The Associate Analyst will support our applications management team by coordinating delivery activities with single point of contact for various portfolios.
In this role, you will contribute to the development of new strategies to enhance the efficiency of the current business processes.
Help design workflow and select materials and labor force for projects.
Effectively and accurately communicate relevant activity information to senior staff and single points of contact.
Assemble and coordinate the internal and external teams to gain consensus on deliverables and information from each team.
Other duties as assigned
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Bachelorâs degree in a related field or equivalent experience
Other minimum qualifications may apply
Minimum of two years of information technology and industry work experience
High familiarity with the technical details of the system and interactions with other solutions
PRIOR BENEFICIAL EXPERIENCES
Experience conducting standard and moderately complex application support activities.
Build partnerships and collaborate with others to meet shared objectives.
Hold self and others accountable to meet commitments.
Make good and timely decisions that keep the organization moving forward.
SKILLS AND EXPERIENCES TO BE GAINED
Perform programming, configuration, testing and deployment of fixes or updates for application version releases.
Develop and recommend improvements to standard and moderately complex application support processes and procedures.