It Support And It Admin
Royale Arts Crafts
Pondicherry
4d ago

IT Support and IT Admin Aplicar Pondicherry

We are Looking for Candidates who willing to work in IT support and admin area ( Voice / Non-Voice)

Language :

Hindi, English, and Tamil

Responsibilities and Duties

Answer calls professionally to provide information about products and services, take / cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions,

are taken. Process orders, forms, and applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Effectively and judiciously escalate issues with clear communication.

Qualifications and Skills

Any Bachelor or Master degree

English and Hindi are high Priority

Excellent written communication skills in English for email and chat support channels

Ability to listen and active problem-solving skills

Good interpersonal skills

Ability to handle the pressure

Ability to work collaboratively in a diverse team environment

Enthusiasm for customer service

Educación

  • BE BTech-Bachelor of Engineering or Technology
  • MBA-Master of Business Administration
  • Conocimientos

  • Computer Programmer
  • IT Executive
  • System Administration
  • System Engineering
  • Desktop Support Engineer
  • IT Information Technology
  • Engineering
  • Experiencia laboral (en años)

    Ellaipillaychavidi

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