Solution Analyst
Bangalore KA India
3d ago

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.

We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


Position Purpose & Summary

The is a member of the Applications Management team.

This position spans across Cargill’s Business Application core processes to support the operations and transformation programs of the Apps portfolio and their internal customers.

The Functional Analyst areas of expertise align with the Business Domain Lead areas of expertise and include the following :

  • Application Data Management
  • Application security management(LAR and Archer)
  • Application Infrastructure
  • Internal Controls
  • The Solution Analyst Professional level will be expected to have or build deep process, infrastructure and solution knowledge for complete functional area of focus above.

    While the solution is largely different application platform, the Solution Analyst is expected to understand the relationship to other applications in their areas of expertise.

    This position, with guidance from the Apps & Decom Lead, will work closely with enterprise process leads, Infrastructure, Service Delivery Advisors, Solution Delivery Managers and other Global IT teams in a collaborative, cross-

    functional environment, to analyze and deliver solutions that meet the needs of the Cargill Global IT needs. This position is to become the Subject Matter Expert, maintaining and ensuring deep knowledge, Analysis capability and solutioning expertise in both application and related infra domain.

    This position must thoroughly understand the requirements to which their design outcomes must meet and are fully aware of the attributes, characteristics, function, dependencies and business results expected end to end of their field.

    This role is expected to contribute and provide input for prioritization to product / solution backlog for continuous improvement and enhancements.

    This position is accountable for their assigned process areas in alignment with the Global IT governance model and processes, and must understand the integration impacts with other process areas, technologies and partners.

    This position will also help to determine the feasibility and business case for new features, enhancements and extensions.

    This role will help develop the strategy roadmap for the functional area and collaborate closely with region business analysts, architects and service advisors to drive future plans and provide support for complex problem solving where additional expertise is required across regions within the capability or shared dependencies.

    Principal Accountabilities

    Application Holistic Management 60%

  • Have strong knowledge about data analysis and process orientation on ITSM
  • Have string knowledge on Infrastructure Operations, Supplier management, Team management, Application Re packaging, Windows Desktop Engineering, End User Computing, Configuration Management SCCM, Infrastructure data analysis and cloud migration.
  • Should poses strong knowledge on process of application package deployment, Disaster recovery, both Infra and application risk.
  • Analysis of application data and proactive recommendation on rationalization and transformation application landscape.
  • Provide end-to-end functional planning across specific expertise area in global delivery; will influence solutioning across Vendor Partners, Peers, Architects & Regional business analysts based on scope of work and localization requirements :
  • Lead analysis and decomposition of complex requirements
  • Perform gap analysis and recommend solution
  • Contribute application expertise in requirements gathering
  • Lead functional specifications and prepare wireframes / flowcharts
  • Oversees specific development workstream of the product as per the specifications
  • Supports test plan development and execution, sign-off requirements and how’ implemented were met
  • Provides key service introduction and hyper care support to steady state
  • Facilitate change and configuration management
  • Supports creation and maintenance of user manuals, system configuration documents and other technical reports
  • Investigate complex business and system issues, researching and identifying innovative solutions. Monitors key processes in application and user performance, discover variances and propose necessary actions
  • Contribute to backlog and CI opportunities (e.g. minor enhancements / small work / base projects) by advocating for value based needs tied to the PDT strategy of the functional area
  • Support audits and compliance change activities and drive get to green plans
  • Consulting & Partnering 30%

  • Develop and maintain long term business domain knowledge with Infra, Application team and IT / ITSM team
  • Prepare status and deliverables with focus on quality to function and key audiences. Consulting approach.
  • Partner across global virtual teams across Functional Analysts, Business Analysts, Value Enablers, Technical teams, other Solution Architects, Enterprise Architects, Infrastructure teams, and vendors to ensure alignment with projects, programs and strategies, and standards.
  • Both in Portfolio, Other Portfolios and Regions.

    Other Project Delivery Responsibilities (may include some or all of the following) 10%

  • Manage workload and priorities to deliver agreed upon project milestones
  • Prepare and / or perform quality reviews of high and detailed level estimations of effort in order to achieve a preferred solution.
  • Manage knowledge to portfolio SharePoint to ensure integrity of design, changes and training deliverables across stakeholders
  • Qualifications

    Education, Experience, Skills

    Required Qualifications

  • BA / FA in Business, IT, or Computer Science or equivalent
  • 8 to 12 years of IT and business / industry work experience
  • 5 years of experience in IT operations, business analysis or software configuration
  • Should be ITIL process certified.
  • 4 to 7+ years of Infrastructure operation, Analysis and configuration experience
  • At least 1 year of experience on data analysis and trend analysis.
  • Strong knowledge on application risk tools like archer, Flexera and Configuration Management database tools
  • Experience working with and influencing 3rd party software providers
  • Ability to Deliver Results (Quality & Benefits)
  • Strong collaboration and influencing skills
  • Demonstrated ability to be successful in ambiguous situations
  • Demonstrated experience managing cost / quality / schedule controls
  • Experience working in a global, matrixed, leveraged organization
  • Experience interacting effectively, confidentially and appropriately with various levels management and customers
  • Analytical and investigation skills
  • Working knowledge of data and process modelling
  • Strong data analysis, visualization and communication Skills
  • Understand database concepts like DBMS, ETL and SQL
  • Preferred Qualifications

  • MBA on data analytics or data science or data management or IT would be added plus
  • Other relevant information to the position

  • Build and deliver across global virtual teams. Inspire and create high engagement for delivery.
  • Influence and negotiations across complex stakeholders
  • Information Technology

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