Client Service Director - Consulting & Analytics
DenuoSource. LLC
India
1d ago

Job Description

As a Client Services Director for DenuoSource you will have a broad set of duties to carry out on a day-to-day basis. At DenuoSource, you are expected work with a highly motivated team in a fast paced environment.

Project Management

Manages strategic business planning projects that consist of the following : defining scope, outlining timelines, establishing participant's roles and responsibilities, and establishing criteria for success.

Exhibits advanced project management skills to ensure timely completion of complex marketing projects.Manages project parameters including timelines, objectives, project scope, and project participants.

Communicates to senior management, effectively, in review of weekly deliverables and critical business & thinking questions.

Identifies and formally communicates best practices for product offerings, marketing materials and overall business & analytical resources.

Informs all appropriate personnel of plans, programs and operations that affect their areas, and encourages feedback from all employees to increase productivity.

Audits own performance and recommends own objectives and standards of performance.

Maintains an awareness of developments in the merchandising and marketing fields that relate to job responsibilities and integrates them into own practices.

Works effectively in an on-shore / off-shore environment

Business Acumen

Leads the development of effective strategies and tactics resulting in improved business performance against established client / project goals.

Develops timely, innovative, objective analysis that leads to fact-based solutions for the strategic business issues.

Leads Business Analysts in completing complex strategic analyses.

Contributes in the business acumen training of new Business Analysts.

Researches and communicates retail and consumer products industry trends.

Visits retail outlets regularly to identify effective category merchandising, pricing and promotional activities and gain an appreciation of retail operations and consumer dynamics.

Deep understanding of retail and CPG core business functions (e.g., Marketing, Pricing, Promotions, Assortment & Space optimization)

Analytic Acumen

Leads the development of qualitative and quantitative goals and objectives against which the performance is measured.

Challenges current operating procedures and business models in order to improve sales and profits within targeted departments or within targeted merchandising efforts at both department and store levels.

Prepares" presentations and aids in the development of communication vehicles to update Purchasing and Store Operations with best of breed merchandising implementations.

Leads in the analytical acumen training of new Business Analysts.

Communicates the logic behind the data comprising the information / knowledge used in the development of both end deliverables.

Develop & incorporate new applications of market basket data to improve sales and profits.

Incorporates various analytics from IRI, ACNielsen and other syndicated and third party information into category insights and opportunities and / or develops new applications via IRI / ACNielsen consumer data to improve sales and profits.

Qualifications

UG Engineering / Statistics, PG - MBA / PGDM, PhD in Statistics or Management

BE / B tech with MBA / PGDBM from Tier 1 institutes.

Industry Type : Management Consulting

Functional Area : Retail / CPG

Desired Skills :

Experience delivering analytics and Business Intelligence projects in the Retail / CPG

KPO experience is a plus

Experience of working in the US and European customers

Experience with Retail / CPG clients is a must

MBA or PhD with 10 to 15 years experience

Reports To : Managing Director Specific

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