Development Manager
TTEC
Hyderabad, Andhra Pradesh, India
2d ago

When everything'sconnected, how we connect is everything and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as a Development Manager .

At TTEC, we help globalbrands provide a great experience to their customers, build customer loyalty,and grow their business.

We were founded on one guiding principle : customerexperiences that are simple, inspired, and more human deliver lasting value foreveryone.

Your role brings that principle to life.

TTEC, a 50,000 employee,global customer experience pioneer, is opening a new information technology anddata science center of excellence in Hyderabad where you'll have theopportunity to get in on the groundfloor of this expansion.

As a technologist, we know you’re in high demand. And weknow it’s important you find the right fit for your future. Have ideas you wantto contribute?

We’re listening. Looking for exposure to different clients,different technologies? It’s what we do. Want to make an impact on the future?

We’re innovating every day. Teamwork key? You'll have the opportunity to workon global projects with a knowledge-thirsty, international team.

Join ourinclusive IT team and you’ll help create meaningful employee experiences thatdrive memorable customer experiences.

What you’ll be doing

You will manage a team of software professionals including but not limited to developers and technical leaders. Working closely with the wider bConnected team, you will be responsible for delivery, operationalization and maintenance of the bConnected product throughout the entire software lifecycle.

You will work with Product Managers, Engineering Managers and Architects to define product and engineering roadmaps. You will create and deliver coherent engineering plans into the project governance process and be responsible for execution and tracking to ensure successful delivery against those plans.

You will be required to provide architectural and technical guidance and ensure that sound engineering practices are followed.

You will provide direction and goals to the team and interact with stakeholders both internal and external. You will collaborate with cross-functional managers and leaders to prioritize features and plan for software and service updates.

You will be responsible for hiring exceptional talent into the team.

What you’ll need to be successful

  • A strong Software Dev Manager, with total 10+ years of industry experience with at least 3+ years managing software development teams.
  • Strong technical leadership with excellent business acumen. Exercises good judgment in both technology and business situations.

  • Experience with Agile development methodologies.
  • Good on Estimation Practices : Effort and Schedule
  • Ability to lead, coach and provide leadership to staff on goals, objectives and performance success criteria. Ability to motivate and influence team
  • Excellent written and oral communication, team skills
  • Obsession on simplifying ambiguity with right technical trade-offs and customer experience - Attention to detail coupled with ability to think abstractly
  • Ability to manage multiple projects / tasks concurrently and drive them to successful completion
  • Facilitates collaboration in a cross - group environment (i.e. global software engineering teams)
  • Setting up engineering strategy for the team both from technical and business front
  • Ensuring that all features embody engineering best practices, efficient, scalable architecture, elegant design and high-quality implementation
  • Assisting team members in resolving issues
  • Leading Design, Code reviews to ensure consistently high level of design and implementation
  • Communicating policy & technical directions to all levels within group and cross discipline.
  • Status reporting and presenting solutions is an integral part of the job
  • Contributing to organizations big bet initiatives like talent hiring, people skill development, etc. Qualifications
  • Lead Everyday

  • Do the Right Thing
  • Reach forAmazing
  • Seek First to Understand
  • Act as One
  • Live life Passionately
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