CUSTOMER SERVICE ASSOCIATE IV - German
TE Connectivity
Bangalore, KA, IN
2d ago

COMPANY

TE Connectivity Ltd. is a $12 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future.

For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home.

With 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 150 countries, TE ensures that EVERY CONNECTION COUNTS.

Learn more at www.te.com

BU / FUNCTION DESCRIPTION

As one of the largest business units of TE Connectivity, TE Industrial is a leading global solutions provider with a broad portfolio of components and system solutions for clients in various industries.

The growing demand for personalized products, a never-ending stream of new market requirements, the need for consistently high product quality, and an increasing interconnectedness make the use of highly advanced production systems a must.

TE’s Industrial solutions provide the basis for this flexible production by helping our customers to become more connected, addressing Smart Factory needs, connect and transmit vast amounts of data quickly, enable connectivity in harsh environments, increase productivity, meet localized manufacturing needs, and realize energy efficiency requirements.

Industrial’s primary goals include enabling smarter automation, enabling smarter rail transportation, and empowering intelligent buildings.

ROLE OBJECTIVE

TE Connectivity's Customer Service Teams interact with customers, company sales and / or service representatives to handle a variety of pre-sales and post-sales service functions.

They take and process transactions via phone, internet, and correspondence from customers and respond to inquiries about TE’s products or services.

They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

Job Description

Job Title : CUSTOMER SERVICE ASSOCIATE IV

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