Process - Junior Analyst - Perform service management / process management tasks as per the expectations - Achieve the committed SLA -
Ensure process adherence"
1. Delver the task as per the defined expectation 2. Meet the quality andcompliance goals 3. Analog to coders as per Industry"
Project Management, People Management - MIS & Quality Team Lead - ITIL,Service Management, Incident & Problem Management, Change Management -
User access Management, SoX - Support Enablement, Service Transition, PMO, Master DataMaintenance Landscape complexity : 35 Landscape consisting of 200+ systems spread over 350+ servers.
900+ interfaces in Informatica & SAP XI / PI. Production system DB size of 55+ TB. 1 Million jobs executed per month in Production environment.
1.2 lakh+ Production user use these SAP Landscapes thru SAP Portal, 1294000 SAP application Performance Standards(SAPS). "
B.E. / MCA / MBA / C.A.