Trackier is 3 years old venture under Cloudstuff Technology Pvt.
As part of Cloudstuff’s Customer Success team, you'll be responsible for
Developing and maintaining relationships with a robust customer base of the world’s top companies in mobile advertising.
Strategizing with customers for deeper utilization of, and success with, the Trackier's service.
Owning / managing your book of business & building strategies to trigger and drive business growth opportunities.
Engaging and coordinating internal groups as well as partners, as needed, to meet revenue targets & to maximize customer retention and adoption.
Coordinating onboarding, training, quarterly / annual business reviews and serve as a liaison with customers regarding new product launches & opportunities.
Maintaining current knowledge of the Mobile industry, competitive research and an understanding of the customer's business challenges and industry trends.
You are the key to strategic relationship management with our most important customers.Requirements
Knowledge of, or experience with performance-based, mobile advertising campaigns.
Experience working with data-driven sales strategy, managing up-selling / cross-selling opportunities & working with revenue targets.
Extraordinary interpersonal communication and presentation skills.
Outgoing, positive, and energetic personality - this role requires our customers to like you, a lot.
Solid customer service experience and a consultative mindset.
Ability to pick-up, learn and quickly become knowledgeable in SaaS tech concepts.
Motivated self-starter, always one step ahead.
Experience working in a scrappy startup type environment.
Ability to work trade shows and conferences with the potential to travel.
Bachelor's degree or MBA preferred.
Skills : - Technical support, Customer Relationship Management (CRM), Sales Operations, Customer Service and Customer Success