HR Project Manager
Standard Chartered Bank
Bangalore, India, Asia
4d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities :


The role holder will be responsible for managing all aspects of the project, through its lifecycle, to agreed budget and quality :

  • Manages the project / change using the Group’s ePMO’ methodology in alignment with nWOWS and successfully delivers the scope with a disciplined approach to change control and zero tolerance for scope creep
  • Responsible for managing the delivery of and providing direction within a project, working closely with the relevant Business leads and wider HR COO Transformation team stakeholders on a daily basis
  • Ensures scope, approach, solution design, timelines, costs, benefits and all other key aspects of the project are documented
  • Responsible for ensuring Group Standards are met
  • Ensures the Business Accountable Execetive (AE) and the Investment / Steering Committee / ) / Refinement Forum(RF) is made aware of any material risks, issues, cost, benefit, and scope changes
  • Create financial baselines and track cost actuals in a detailed budget document for submission to HR PMO and Finance monthly
  • Manage project expenditure against budget as agreed in the project business case and project definition document or approval request
  • Work with the AE to establish a Programme / Project Steering Committee (PSC) / RF with detailed Terms of Reference, action logs and minuted outcomes etc.
  • Business

  • Manage conflicts in stakeholder expectations, employee experience and HR good practice in process solution design across multiple workstreams
  • Understand risks, business imperatives and business context when facilitating decision making impacted by the process re-design, create solution options and make recommendations
  • Present clear options and recommendations, facilitate decision making and enable clear understanding in key stakeholders of risks, outcomes and trade-offs
  • Processes

  • Support continuous improvement and operational efficiency of processes to optimise operating model and employee experience.
  • Work with the business architect and other planners to assess current capabilities and identify high-level customer requirements with the help of Product Owner.
  • Identify and define user stories and use cases.
  • Set up and maintain the Requirements Traceability Matrix
  • Work with the Design team, Architects, and other Programme team members to define metrics and performance goals for the application
  • Participate in transitioning the user stories and use cases to the designers and ensure a clear and complete understanding of the requirements.
  • Assist in translating user stories and use cases into test conditions and expected results for product, performance, and user acceptance testing.
  • Participate in quality management reviews, process designs, prototypes and other requirements workbooks to ensure they fulfill stakeholder’s requirements.
  • People and Talent

  • Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
  • Ensure the project team is adequately resourced and staffed by an appropriate number of competent staff to support HR strategy
  • Ensure each project role / resource has clear responsibilities, reporting lines, delegated authorities and objectives
  • Risk Management

  • Prepare materials for governance meetings as required including Board quality presentations
  • Ensure that issues, risks and interdependencies are identified, managed and resolved and ensure a robust escalation process is in place where PMO, Accountable Executive and Project Steering Committtee / RF are required to own mitigating actions
  • Ensure key person risks (BaU and project) are mitigated
  • Manage project governance through delivery of detailed Work Breakdown Structures, Project Working Groups and Steering Committees / RF Manage tools & information
  • Ensure all Project documents are audit ready at all times
  • Maintain Project Document Repository in SharePoint
  • Understand the project lifecycle and ensure all stages of the lifecycle are managed accordingly
  • Assist the PMO with Post Implementation Reviews (PIRs) and Benefits Realisation Ownership handovers at Project closure Compile lessons learned to contribute to process improvemen
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Key Stakeholders

  • HR Programme Manager, Product Owner, Design Lead & Vendor teams
  • HR for HR, Country Heads of HR, HRBPs, CoE Leads, HR COO team
  • Internal communications team, Corporate Communications team, Subject Matter Expert employees
  • Key Functional Partners : ITO, Finance, Compliance, Legal and Risk
  • Other Responsibilities

  • Embed Here for Good and Group’s brand and value in HR COO Transformation team
  • Collectively responsible for delivering efficiency and goals and targets associated with the Programme

  • Experience with Agile
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