About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities :
The role holder will be responsible for managing all aspects of the project, through its lifecycle, to agreed budget and quality :
Manages the project / change using the Group’s ePMO’ methodology in alignment with nWOWS and successfully delivers the scope with a disciplined approach to change control and zero tolerance for scope creep
Responsible for managing the delivery of and providing direction within a project, working closely with the relevant Business leads and wider HR COO Transformation team stakeholders on a daily basis
Ensures scope, approach, solution design, timelines, costs, benefits and all other key aspects of the project are documented
Responsible for ensuring Group Standards are met
Ensures the Business Accountable Execetive (AE) and the Investment / Steering Committee / ) / Refinement Forum(RF) is made aware of any material risks, issues, cost, benefit, and scope changes
Create financial baselines and track cost actuals in a detailed budget document for submission to HR PMO and Finance monthly
Manage project expenditure against budget as agreed in the project business case and project definition document or approval request
Work with the AE to establish a Programme / Project Steering Committee (PSC) / RF with detailed Terms of Reference, action logs and minuted outcomes etc.
Manage conflicts in stakeholder expectations, employee experience and HR good practice in process solution design across multiple workstreams
Understand risks, business imperatives and business context when facilitating decision making impacted by the process re-design, create solution options and make recommendations
Present clear options and recommendations, facilitate decision making and enable clear understanding in key stakeholders of risks, outcomes and trade-offs
Support continuous improvement and operational efficiency of processes to optimise operating model and employee experience.
Work with the business architect and other planners to assess current capabilities and identify high-level customer requirements with the help of Product Owner.
Identify and define user stories and use cases.
Set up and maintain the Requirements Traceability Matrix
Work with the Design team, Architects, and other Programme team members to define metrics and performance goals for the application
Participate in transitioning the user stories and use cases to the designers and ensure a clear and complete understanding of the requirements.
Assist in translating user stories and use cases into test conditions and expected results for product, performance, and user acceptance testing.
Participate in quality management reviews, process designs, prototypes and other requirements workbooks to ensure they fulfill stakeholder’s requirements.
People and Talent
Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Ensure the project team is adequately resourced and staffed by an appropriate number of competent staff to support HR strategy
Ensure each project role / resource has clear responsibilities, reporting lines, delegated authorities and objectives
Prepare materials for governance meetings as required including Board quality presentations
Ensure that issues, risks and interdependencies are identified, managed and resolved and ensure a robust escalation process is in place where PMO, Accountable Executive and Project Steering Committtee / RF are required to own mitigating actions
Ensure key person risks (BaU and project) are mitigated
Manage project governance through delivery of detailed Work Breakdown Structures, Project Working Groups and Steering Committees / RF Manage tools & information
Ensure all Project documents are audit ready at all times
Maintain Project Document Repository in SharePoint
Understand the project lifecycle and ensure all stages of the lifecycle are managed accordingly
Assist the PMO with Post Implementation Reviews (PIRs) and Benefits Realisation Ownership handovers at Project closure Compile lessons learned to contribute to process improvemen
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
HR Programme Manager, Product Owner, Design Lead & Vendor teams
HR for HR, Country Heads of HR, HRBPs, CoE Leads, HR COO team
Internal communications team, Corporate Communications team, Subject Matter Expert employees
Key Functional Partners : ITO, Finance, Compliance, Legal and Risk
Embed Here for Good and Group’s brand and value in HR COO Transformation team
Collectively responsible for delivering efficiency and goals and targets associated with the Programme
Experience with Agile