Cloud Administrator
Gp Strategies
Chennai, India
2d ago

Description - Internal Job Description :

Multi-skilled Server and / or Cloud admin needed to support worldwide technical operations

Experience : Minimum 5 Years

Job Summary :

As a member of the IT Service Desk Tier 3 team, you will be expected to resolve escalated incidents and requests in support of lower tiers as well as perform proactive tasks as designated.

Experience with troubleshooting and supporting a variety of technologies, either on-premise in remote locations or in the cloud is required.

Ability to perform both documented and non-documented tasks, including troubleshooting, is required.

Desire to learn and develop new skills, pursue a problem or investigation to its conclusion, and a willingness to support a worldwide team by performing other duties as needed.

Certifications in Windows Server or Azure desired

Additional certifications in AWS, ITIL or cybersecurity are a plus but not mandatory

Excellent written and verbal English language skills

Preferred Technical Skills :

  • Windows server administration
  • Azure
  • Virtual machine management (VMware or Hyper-V)
  • Exchange
  • Backup and storage management concepts
  • Troubleshooting skills
  • Ability to use and update documentation in support of recurring maintenance tasks
  • AWS added advantage for this position
  • Ability to work IST, UK, or US-Eastern business hours. May need to work extended hours when necessary.

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