Manager, IDQM Axiom BPC
Standard Chartered Bank
Chennai, India, Asia
4d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

  • Business support in a timely manner
  • Reviewing / Managing the assigned tasks effectively and efficiently as per DOI and agreed timeline in SLA;
  • Ensure customer satisfaction by managing delivery, that is error free, submitted in a timely manner and communicated effectively;
  • Interact with cross functional teams and establish good net-working skills;
  • Drive for Standardization of process across countries. Ensure proper dispensation is obtained wherever non-standard processes are required;
  • Ensure the DoA / Approval Grid are updated at regular intervals (say, 6 months or annual);
  • Identified risks are communicated to the stake-holders;
  • Wherever needed understand the Policy, Procedures and operating manual for carrying out the BAU and compliance;
  • Understand and truly follow the Group Code of Conduct, Close Personal relationships to avoid conflict of Interest;
  • Completion of all the mandatory e-Learning before the scheduled due date;
  • Ensure that operational controls are in place;
  • Follow all the documentation, Operational procedures so as to ensure that we are ready to face audit at any time and adherence to established control processes;
  • Ensure and comply with data capture requirements for Governance Tracker and V tracker as per timelines;
  • Ensure that On-the-Job training is given to all those who are new to process;
  • Provide Job rotation to those who have worked in the same process for 24 months or more;
  • Ensure that Key man risk is identified and back up planning for all the positions who carry out critical process;
  • Take suitable actions for engaging people and maintain a highly engaged team.
  • Our Ideal Candidate

  • Academic degree from a well-recognised institution.
  • Other qualifications :

  • Strong Analytic Skills.
  • Effective Communication.
  • Experience on ERP Product i.e. S4, BPC or related applications is preferred.
  • Experience in IFRS Reporting / systems (AXIOM or similar).
  • Strong organizational and interpersonal skills.
  • Good understanding of Banking Products & Banking Industry
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form