Manager - GIS & Fiber Engineering
Tata Communications
Chennai, India
4d ago

Job Description

Job Family Descriptor

Responsible for all aspects of engineering activities and personnel within the Network and Services team related to Voice, Mobile and Video services activities with the objective of providing efficient, cost effective and differentiated network services and solution offered to customers and ensuring all engineering projects, initiatives, and processes under purview are in conformance with organization-s policies, procedures, budgets and objectives.

The team identifies key engineering initiatives based on customer requirements, network requirements, new applications and services and assesses the technical / infrastructure feasibility with the products team.

Also responsible for product evaluation, solution designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems for performance andcapacity management.

Evaluate vendors for outsourcing requirements. Define resolution mechanism to prevent recurrence of escalations. Discuss requirements with Product groups, in conjunction with Sales teams, for complex requirements and provide inputs around feasibility of solution and solution alternatives.

The function engages with regulatory bodies like TRAI to monitor and discuss compliances and requirements for existing and new services.

Review utilization and capacity trends along with sales forecast and evaluate and plan network augmentation projects. Assess capital investment on infrastructure required and share CAPEX for approval with BU and FPA.

Review results of audit conducted by team on health of network and plan corrective action plans to improve network efficiency.

Other knowledge / skills

Role : Manager - Planning & Design

Key Responsibilities

  • Experience in Resource management and stakeholder management
  • Capable of handling team and managing end to end performance cycle for team members
  • Experience in handling complex order, understanding requirement and delivering projects ontime
  • Experience in sharing weekly / monthly operational highlights and reports with client
  • Experience in planning end-to-end Feasibility solution for customer with costing & lead time
  • Strong Knowledge on PDH, SDH, DWDM & OTN technologies
  • strong knowledge on Optical Fibre, Core Transmission network & cloud-based network
  • Exposure to products like Dedicated ethernet, Internet access, IPVPN, EWL, voice & SDWAN
  • Capable of handling & co-ordinating with multiple stakeholders for successful E2E order delivery
  • Ensures all orders are delivered within fixed timeline to meet agreed SLA's / KPI's
  • Perform escalation management, wherever necessary and in case project is in jeopardy
  • Conduct kick-off meeting for all critical projects along with onshore stakeholder
  • Knowledge on tools : Cramer, MORI, LOCM, MOZART, ORMT, NIG & GSA
  • Exposure to International client facing functions
  • Strong verbal and written communication skills
  • Able to identify problems and significantly improve, change, or adapt existing methods and techniques

    Key Responsibilities

    Technical Competencies

    Communication Skills

    Job Segment : Engineer, Geology, GIS, Manager, Engineering Manager, Engineering, Technology, Management

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