Advanced Customer Services - Oracle BI - Analytics Cloud Analyst
Oracle
Hyderabad, Bengaluru; India, India
3d ago

Preferred Qualifications

Oracle Advanced Customer Services has been at the helm in Development and Support projects since its inception. It has pioneered the suppleness of 24X7 production support and solution development processes and has stood as a testimony for others to follow the trail of success.You will play an active role in the definition and evolution of our application support practices and procedures.Together we are taking on some of the most interesting challenges in industry today. As part of our customer support business at Advanced Customer Services we are always looking for better ways to help customers.
We are now looking for analysts who have a rich experience implementing and supporting complex foot print of Oracle's on prem as well as next generation BI products (OBIEE/ BIApps/ ODI ) and Oracle Analytics Cloud . You will be helping customers get the maximum value out of their investments in Analytics solutions from Oracle, develop new analytical reports, visualizations, resolve . issues with existing reports, dashboards and tune for performance.

Responsibilities:
As part of BI track for customer project teams, you will be required to
Analyze issues reported by the customer with their BI solution ( on prem and OAC Cloud )
Present the analysis on data issues, and workarounds to the customer
Perform root cause analyses and develop permanent code-fixes/configurations/tuning
Develop new reports/dashboards/visualizations as part of customer's entitlements on OAC, OBIEE 12c, BICS and Fusion OTBI.

Desired Skills and Experience:

Development experience on Oracle Analytics Cloud, DVCS
Experience on lift & shift of OBIEE to OAC
Should have excellent debugging and troubleshooting skills.
Should have excellent verbal, written communication, and presentation skills
Experience in customization and configuration of OBIA (preferably with Fusion Saas Cloud), OBIEE, Dashboards, Administration
Sound experience on Oracle SQL, database performance tuning by implementing Views, Materialized views, creating indexes.
Experience on ODI to design & develop interfaces to load the data from multiple sources like Relational databases, flat files into oracle database.
Experience in interacting with the Business Users to analyze the business process and gathering requirements
OTBI and BI Publisher on Oracle SaaS

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