Junior Delivery Service Associate - Supervisor
Urban Ladder Home Decor Solutions Private Limited
Chennai, Chennai, India
3d ago
source : Aasaanjobs

As a Service Associate, you will be responsible for managing customer satisfaction through customer coordination, delivery supervision and installation.

This is a unique opportunity since Service Associate is the primary representative for Urban Ladder and takes care of most of the customer experienceSupervising and coordinating delivery and installation of ordered furniture at customer's placeHandling all customer queries regarding delivery timing & location, product information, returns and exchangesReporting customer feedback back to Management and Product TeamMaintaining and Tracking all deliveries.

Coordinating with Relationship Team, Operations and other teamsExecuting various customer delight initiatives taken up by company from time to timeWe are looking for people who genuinely believe in solving customer problems, with complete honesty and dedicationShould have a good understanding of various locations in required locationChennai, Chennai

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