Senior Technical Program Manager
Citrix Systems
Bangalore, India
4d ago

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device.

Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device : YOU!

What we're looking for :

You are a Technical Program Management specialist with extensive skills in handling Security Incidence Management .

Position Overview

This will be an individual contributor role responsible for the management and resolution of security incidents involving all Citrix products and services spanning internal and external incidents.

A successful candidate in this role will be able to drive the security incident end-to-end working alongside technical, legal and executive teams.

Role Responsibilities

  • You will be responsible respond to and manage customer-impacting security incidents
  • Will confirm reported vulnerabilities in Citrix products and services at the customer’s end
  • Will triage security related incidents and verify them on various Splunk versions, products.
  • You will leverage the technical team and backstop investigation into reported issues in broad, complex and unique environments with mixed products and protocols
  • You will ensure root cause analysis of vulnerabilities alongside the technical leads
  • Will work closely with project management, product management, engineering and sustaining teams to drive issues to closure
  • Will establish appropriate team ownership and help drive remediation activities
  • You will engage external teams such as PR, Legal, etc. as required
  • Will track information appropriately for easy access across multiple stakeholders
  • Will enhance existing product security incident response program
  • Basic Qualifications

  • You will have a Bachelor's degree in Computer Science Engineering, Risk Management, Information Systems, or a related field
  • Will have at least 5 years of relevant experience
  • You will have Related certifications (GCIH, GCFE, GCFA, GNFA, A+, Network+, and / or Security+)
  • Have Basic understanding of legal, regulatory and compliance requirements (PCI, HIPAA, SOX, etc.)
  • Will have exposure to SIEM event correlation or similar tool and with scripting and log analysis tools
  • You will have good understanding of OWASP Top 10 & In-depth knowledge and experience implementing an Incident Response process
  • Have excellent communication skills for executive reporting and the ability to assemble and lead cross-org virtual teams to resolve security incidents
  • You will have the ability to run multiple high-priority incidents in parallel and compartmentalize findings and action items
  • Have the ability to drive complex, cross-organizational initiatives through the influencing of and negotiation with stakeholders who at times may hold competing priorities
  • You will be Results-driven and accountability-minded & have the ability to operate effectively in a fast-paced environment with competing and shifting priorities
  • Have the ability to confidently and effectively present complex technical topics to senior non-technical audiences
  • What you’re looking for :

    Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do including how we work.

    If you’re an engineer, we’ll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.

    Be bold. Take risks. Imagine a better way to work. If this sounds like you then we’d love to talk.

    Functional Area :

    Technical Program Management

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