SUS Specialist
NSW Nokia Software
Chennai, Tamil Nadu, India
4d ago

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is an equal opportunity employer that is commited to diversity and inclusion.At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

Task Description Key Tasks & Responsibilities ·E2E Upgrade planning including effort estimation, risk assessment, SoR segregation, etc.

  • Use of upgrade tools and perform pre-post check on the nodes as per the latest release. ·Prepare and Execution of software upgrade MOPs as per customer specifications.
  • Involve in remote Software Release / Change delivery / Firmware / patch Upgrade activities. ·Involve in troubleshooting of issues raised after the upgrade.
  • Alarms analysis, escalation handling, troubleshooting, mitigating service outages and ensure network availability. ·Co-ordination with various teams, i.
  • e. NPO, Nokia Region, TS, R&D, Customer ·Must ensure smooth upgrade execution without any manual errors ·Involve in post upgrade testing support as a part of first office application (FOA) ·Must ensure strict adherence to process compliance as per the defined scope ·Ensure on time deliverables to avoid customer escalations Knowledge and Experience ·Engineer graduated in Telecommunications, IT or Electronic Engineering.

  • Should possess excellent communication skills ·Should have 4 to 7 yrs of core telecom experience with minimum 3 yrs of excellent experience in either of Nokia IMS / SDM / DN nodes ·understanding of Mobile Networks (GMS, UMTS, LTE) and IP Networks ·Good Knowledge of LTE and IMS call flows ·Understanding of Cloud / Virtualization concepts (Hypervisor and container) ·Scripting knowledge (Shell, Python etc) ·Hardware knowledge of HP & ATCA ·Good Knowledge of Linux OS ·24 / 7 working environment experience ·Good troubleshooting skills and ability to work under pressure ·Willingness to do domestic and international travel as per business needs ·IMS / VOLTE Profile : Deep knowledge of Nokia IMS Architecture and functionality of its products such as CFX-5000, Open TAS, Nokia TAS, iNUM, knowledge of sip and diameter protocols, wireshark trace analysis ·DN Profile : Good knowledge of Nokia DN products such as SBC, AAA, MRF and CSD and their functionality.
  • Basic idea of 5G and its core components.

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