Service Engineer
Microsoft
Bangalore, Karnataka, India
2d ago

Bangalore, Karnataka, India To delight customers in a Cloud First world, Microsoft delivers highly available online services with cutting edge features and innovative functionality lighting up on a regular basis.

Quality of service (QoS) is paramount as we continue to make deep investment in Microsoft Azure and its expanding customer base who rely on our services to run their diverse businesses.

Availability, reliability, and performance are all key differentiators that customers demand and expect in cloud services when choosing a provider.

Azure has one of the largest storage services on the planet, holding Exabytes of data and files not just for our 3rd party customers, but also many of Microsoft’s own services from OneDrive through Xbox.

Managing storage capacity lifecycle and service growth from ensuring scale units are utilized effectively through to decommissioning.

As a SE on the Azure Storage team you’ll work on varied tasks and projects to solve complex and challenging problems - improving automation for servicing hardware repairs, automation to patch, runners for service health heartbeat and developing new services to accommodate our ever-

changing platform. Azure storage is a fast-paced team that just like to get stuff done. You will work with smart people who care deeply about creating a fun and supportive workplace, and you will have an incredible opportunity to learn and grow.

Responsibilities

Job Responsibilities include :

  • Partner with Sr service and infrastructure leads to provide full stack trouble shooting, problem identification and driving fixes to improve resiliency and customer experience.
  • Effectively collaborate across Azure / C&E / first party teams supporting Azure Storage Service.
  • Apply data mining and statistics to measure and understand the system impact on user experience and Quality of Service.
  • Research, architect, develop and deliver solutions in an agile development environment.
  • Basic Qualifications :

  • Bachelor’s degree in Computer Science or Engineering or Mathematics or Physics or IT related technical discipline or in place of 2 years of industry software or service engineering experience
  • 2 years of programming experience in Powershell OR Python OR C# OR other programing language Preferred Qualifications :
  • Curiosity and willingness to ask questions
  • Love the next problem, the next experiment, the next partner
  • Have a deep desire to work collaboratively, solve problems with groups, find win / win solutions and celebrate successes
  • Experience with distributed systems
  • Get excited by the challenge of hard technical problems
  • Prior experience in Cloud service offering is a strong plus
  • Culture

    We’re working together to build strong communities inside and outside the workplace.

    Benefits

    Microsoft sees the whole person and looks to support your well-being on every level.

    Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud Background Check every two years.

    Diversity and inclusion

    We value individuality. The experiences that have shaped your world view can help us shape ours.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

    Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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