At WorkFusion, we’re building software products that are changing the world and transforming the workplace, for the better.
Our technology automates data intensive repetitive work so people can be freed from the mundane to pursue the meaningful, while companies can grow further and customers can be served faster and better.
WorkFusion is widely recognized as the world leader in intelligent process automation with its Intelligent Automation Cloud which combines RPA, machine learning and work analytics in one unrivaled platform that is easy to deploy and unlimited to scale.
We compete in the fastest growing segment in software and are growing at record pace with customers spanning the globe. Our headquarters are in New York City (on Wall Street) with operations all over the world.
Our teams are dedicated to building and marketing AI-powered software for all business types, ranging from high growth startups to large enterprises with particular focus on banking, insurance, healthcare, retail, consumer products, energy, high-tech and transportation.
WorkFusion is looking to add a Delivery Manager to help oversee the delivery of services and technology to our clients. The role will ensure the implementation of policies designed to ensure consistently high service performance, monitoring of project resources, and evaluating customer feedback to develop improvements to our delivery process. Responsibilities
Implement and successfully deliver projects using Workfusion software, collaborating with our Business analysts and Data Science engineers
Communicate with customers
Provide pre-sales support by working closely with our sales teams to understand and define clients’ key business drivers and requirements
Understand and demonstrate solutions to clients at showroom demonstrations and onsite proof-of-concepts and articulate the business benefits they offer
This position might involve short-term business trips to US / EU / Asia
Partner with the delivery team and partners who will be involved into delivery part
Work with all stakeholders to manage communication and project results
Coordinate and enable successful project execution by working with off-shore and onsite teams
Provide onsite execution support during extended client engagements to successfully deploy and implement solutions
Provide technical consulting service to prospects and customers as required
Exposure of executing projects in Artificial Intelligence, RPA
Experience in implementing projects using Agile Methodology will be an added advantage Qualifications
Bachelor’s or Master’s degree in an IT related field
Experience in the broad data space is a benefit
Knowledge of the Financial Services space is preferred
Minimum of 5 years of hands on development experience with Java, Java Script, Java Open Source frameworks, HTML5 / CSS, Web Services, DB and SQL, etc.
Proposal creation, SOW preparation, contractual agreements, project planning & management
Technical solution design & execution experience
Ability to negotiate with the customers on matters relating to technology management, revenue, performance etc.
Pre-sales presentation skills
Onsite project execution and management
Travel up to 25% domestically and internationally as needed