Technical Delivery Manager
WorkFusion
Bangalore
2d ago

About us

At WorkFusion, we’re building software products that are changing the world and transforming the workplace, for the better.

Our technology automates data intensive repetitive work so people can be freed from the mundane to pursue the meaningful, while companies can grow further and customers can be served faster and better.

WorkFusion is widely recognized as the world leader in intelligent process automation with its Intelligent Automation Cloud which combines RPA, machine learning and work analytics in one unrivaled platform that is easy to deploy and unlimited to scale.

We compete in the fastest growing segment in software and are growing at record pace with customers spanning the globe. Our headquarters are in New York City (on Wall Street) with operations all over the world.

Our teams are dedicated to building and marketing AI-powered software for all business types, ranging from high growth startups to large enterprises with particular focus on banking, insurance, healthcare, retail, consumer products, energy, high-tech and transportation.

Position

WorkFusion is looking to add a Delivery Manager to help oversee the delivery of services and technology to our clients. The role will ensure the implementation of policies designed to ensure consistently high service performance, monitoring of project resources, and evaluating customer feedback to develop improvements to our delivery process. Responsibilities

  • Implement and successfully deliver projects using Workfusion software, collaborating with our Business analysts and Data Science engineers
  • Communicate with customers
  • Provide pre-sales support by working closely with our sales teams to understand and define clients’ key business drivers and requirements
  • Understand and demonstrate solutions to clients at showroom demonstrations and onsite proof-of-concepts and articulate the business benefits they offer
  • This position might involve short-term business trips to US / EU / Asia
  • Partner with the delivery team and partners who will be involved into delivery part
  • Work with all stakeholders to manage communication and project results
  • Coordinate and enable successful project execution by working with off-shore and onsite teams
  • Provide onsite execution support during extended client engagements to successfully deploy and implement solutions
  • Provide technical consulting service to prospects and customers as required
  • Exposure of executing projects in Artificial Intelligence, RPA
  • Experience in implementing projects using Agile Methodology will be an added advantage Qualifications
  • Bachelor’s or Master’s degree in an IT related field
  • Experience in the broad data space is a benefit
  • Knowledge of the Financial Services space is preferred
  • Minimum of 5 years of hands on development experience with Java, Java Script, Java Open Source frameworks, HTML5 / CSS, Web Services, DB and SQL, etc.
  • Proposal creation, SOW preparation, contractual agreements, project planning & management
  • Technical solution design & execution experience
  • Ability to negotiate with the customers on matters relating to technology management, revenue, performance etc.
  • Pre-sales presentation skills
  • Onsite project execution and management
  • Travel up to 25% domestically and internationally as needed
  • Apply
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