Claims Configurator - Duck Creek
Duck Creek Technologies
Remote India
6d ago

The Content Engineer I configures content solutions for P&C core systems processing from low to moderate complexity Agile stories and may create or assist in the creation of a conceptual design / architecture for small scale configurations solutions using the Duck Creek toolset.


  • Configures content solutions for low to moderate complexity Agile stories with close direction from a more senior developer.
  • Reads and interprets moderate complexity rules and requirements from standards organizations like ISO, NCCI, AAIS, etc.
  • converting these into configuration requirements.

  • Coordinates with user interaction designers and product leadership to create strong user-centered experiences in configured software solutions.
  • Debugs and resolves moderate complexity configuration bugs or issues with close direction from more senior content engineers, making sure to find the real root cause and provides a fix without collateral damage.
  • Writes automated unit and integration-level tests with direction from other team members.
  • May create or assist in the creation of a conceptual design / architecture for small scale content solutions with guidance from an architect or more senior content engineers
  • Follows development standards and effectively demonstrate content solutions to other developers in code reviews.
  • Performs basic source code management tasks at the direction of more senior developers.
  • Performs other related duties and activities as required.

    Education and Work Experience :

  • Bachelor of Science; or higher education level, or its foreign equivalent, preferred in Mathematics, Computer Information Sciences or Business;
  • Total Work Experience : 6 years minimum, 10+ years (software development) preferred
  • Product Experience : 4 years minimum, 6+ years preferred
  • Domain Experience : 4 years minimum, 6+ years preferred
  • Specialized Knowledge, Skills, and / or Abilities :

  • Expert in : XML Document DesignKnowledge of Property & Casualty Insurance Lines of Business (Commercial Auto, General Liability, etc.
  • Expert in at least 1 Line of BusinessUse Analytical thinking to breakdown and work through situations or problems

  • Proficient in : XSLT Document DesignXPath QueryingWriting high-performance codeInsurance Domain KnowledgeUtilize Content Development Standards & Best PracticesTechnical Writing skillsAbility to estimate coding effortsSource Code ManagementKnowledge of Relational Database DesignsUnderstanding of Agile MethodologyAbility to apply Root Cause Analysis during the development cycleAbility to use and / or configure : EXAMPLE Express®EXAMPLE Server®EXAMPLE Author®EXAMPLE TransACT®EXAMPLE Forms™EXAMPLE UserAdmin™EXAMPLE Platform Features and ExtensionsEXAMPLE Testing Tools, Utilities and SkillsDuck Creek Policy or Billing or Claims or Engagement (AP) or Data InsightsProficient in usage of at least one productAbility to manage time to effectively meet deadlinesAbility to operate independently with some guidanceAbility to communicate well within a team environmentAbility to communicate effectively with Customers
  • Other Requirements :

  • Travel : 0-10%
  • Work Authorization : Legally authorized to work in the country of the job location.
  • Physical :
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