DESCRIPTIONProvides customer support through the performance of on-siteinstallation, as well as overseeing any necessary diagnoses,troubleshooting, service, and repair of complex equipment and systems.
Checks out and approves operational quality of system equipment.Instructs customers in the operation and maintenance of the system.
Serves as company liaison with customer on administrative and technicalmatters for assigned projects.JOB COMPLEXITYWorks on issues of moderate scope where analysis of situations or datarequires a review of relevant factors.
Exercises judgment within definedprocedures and practices to determine appropriate action.SUPERVISIONNormally receives general instructions on routine work, detailedinstructions on new projects or assignments.
EXPERIENCETypically requires a minimum of 2 years of related experience.KNOWLEDGE / SKILLDeveloping professional expertise.
Applies company policies andprocedures to resolve variety of issues.SCOPEReceives assignments in the form of objectives with goals and theprocess by which to meet goals.
INTERACTIONFrequently interacts with peers and customers to gain cooperation ofothers or conduct presentations of technical information / projectactivities.
Builds productive internal / external working relationships.EDUCATIONBachelors DegreeLEVELPROF 2
Control Products and Solutions
Sales, Services, and Solutions
Over centuries, the world has evolved and advanced. New innovations change how we work. How we live. How things get made.
The next industrial evolution is here a new test of intelligence for humans and machines. Where breakthroughs are hard won and success requires sifting through overwhelming data for insights, clarity and confidence.
Rather than fearing change, we embrace its possibilities. We know how to connect the imaginations of people with the potential of machines to make the world work better.
More intelligent. More connected. More productive.
We stand with the problem solvers, the builders, the makers, the innovators because we belong to that community. And we stand ready to lead the way.
At Rockwell Automation, we are expanding human possibility.