Perform Targeted / proactive process reviews assist with completion of regional or global control reviews of high risk or key regulatory processes / functions across the ISG teams and support design / operational effectiveness testing of controls.
Perform walkthroughs and view a process firsthand to evidence the process prior to documenting
Capture key process attributes, such as process participants / contributors, systems, process. exceptions, use of end user computing tools / models, controls, and key activities in documented process flows.
Recommend appropriate and pragmatic solutions for control gaps, risk & control issues, and identify opportunities for process improvements and efficiencies.
Understand critical requirements of Citi policy / procedure / standards and regulatory requirements
Communicate with key stakeholders and process subject matter experts to identify key processes and document and maintain end-to-end process maps.
Assist with the development of presentation materials for final process mapping and review reports across key stakeholders, participants, and levels.
Qualifications
2 to 3 years’ experience in business and process mapping analysis.
Bachelor's Degree in a related field OR equivalent experience.
Highly skilled and good knowledge of process mapping and analysis tools such as MS Visio.
Internal Audit or Compliance Assurance related experience is an advantage.
Intermediate / Advance English is a must.
Ability to work in a team environment and willingness to help the team achieve goals.
Strong analytical and interpretation to effectively translate process data into the larger control framework and identify issues / control breaks.
Ability to multitask and adapt to a changing environment.
Able to adjust work schedule on occasion to interact with global partners.
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