Advising present or prospective customers by answering incoming calls on a rotating basis, Operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Essential Duties and Responsibilities :
Should have excellent communication skills and strong interpersonal skills. Fluency in English, Tamil, Kannada and Hindi (preferred).
Basic computer skills is necessary.
Describe products and services, in order to persuade potential customers to purchase a product or service.
Contact businesses or private individuals by telephone in order to solicit sales for products and services.
Explain products or services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into Robot.
Record names, addresses, purchases, and reactions of prospects contacted.
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Answer telephone calls from potential customers who have been solicited through advertisements.
Achieving the given target.