eSolutions Skywise Engineer
Airbus India
3d ago
source : Aviation Job Search

Job scope (Tasks & Accountabilities) :

Customer Interfacing :

  • End-to-End handling of Airlines / Customer requests on Skywise products.
  • Manage customers for their issues & highlight risks
  • Manage & Deliver :

  • Support, trouble-shoot and provide services to Airlines on the products developed on Skywise (Airbus's open aviation data platform).
  • Collate feedback from Airlines and facilitate the Skywise platform and development team in maturing the products.
  • End-to-End handling of evolutions / defects related to the Skywise products.
  • Contribute in Change Control Meetings.
  • Plan, Develop and Perform Unit Tests and Acceptance Tests for the product releases.
  • Perform Benchmarks for the new version of product release & analyze them.
  • Analyze the quality of closed requests from Airlines.
  • Contribute to Knowledgebase based on the learnings.
  • Create / Update user documentations / guides for the end customers.
  • Collaboration :

  • Integrate with Skywise support leader, product leader & development team.
  • Guide and support L1.
  • Collaborate within M&E / F-Ops / EIS teams and cross functional groups.
  • Required Domain Expertise (skills) :
  • Graduate / Post Graduate Engineer (Aerospace Engineering / Mechanical Engineering)
  • Experience : 3 - 7 years.

    Skills :

  • Java & Web Technologies
  • UNIX
  • Amazon web services
  • Client Server Architecture
  • Knowledge on Databases
  • Understanding of Cloud Computing
  • Knowledge on Predictive Modelling (Preferred)
  • Knowledge on Aircraft Ground Operations (Preferred)
  • Knowledge on Aircraft Maintenance Operations(Preferred)
  • Apply
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