Function / Business Area IT & Systems Location TOPS-Assisted Care,Mumbai RCP,Maharashtra Job Responsibilities Able to solve medium to high complexity applications related incidents coming from end-users or 1st line support.
Logging incidents and their status in Operations Work Flow management System with collecting all related information (logs, reports, SQL queries) Able to analyze impact of incident and communicate it to affected user areas and minimize it.
Education Requirement BE / B.Tech / MCA Experience Requirement 2 - 4 years Skills & Competencies Good hands on experience in IT Ops Trouble shooting experience Provide support to L1 Strong analytical, problem identification and problem solving skill Location Map TOPS-Assisted Care,Mumbai RCP,Maharashtra
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