Tech Lead App Support
BNY Mellon
Pune, India
3d ago

Tech Lead Appl Support->

Maintains and supports applications and their operating environments. Fields calls and addresses technical problems. Records, documents, and resolves or escalates software application problems as necessary.

Follows up and provides feedback to internal / external customers and management. Assists in more complex day-to-day Help Desk functions.

Tests changes to applications and their operating environment. Reports and documents any issues. Ensures technology management policies are adhered to, provides technical solutions on application problems.

Ensures all productions issues are logged and updated as per department policy. Updates contingency documentation. Contributes to the achievement of team objectives.

Qualifications Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 4-

6 years of experience in applications support or production environment required, experience in the securities or financial services industry is a plus.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle.

BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-

fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world.

Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets.

It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart.

Make your mark : / careers.Client Technology Solutions provides our business partners with client-focused, technology-

based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure.

Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity Employer. Primary Location : India-Maharashtra-Pune Job : Information Technology Internal Jobcode : 60614 Organization : BNY Mellon Technology-

HR06363 Requisition Number : 1819267

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