Integrated Solution Consultant UC
M s orange business services
Navi Mumbai
2d ago
source :

As a billable consultant you will work both independently and in partnership with consultants from other regions You will be engaged in performing or assisting in following activities Ownership or support on creation of deliverables Low Level Design Acceptance Test Plan Migration scenario Ownership or support on creation of projects consulting blueprints and boilerplates Liaise directly with customer to obtain all relevant technical information for successful design order validation project delivery Support on site or remote migration for complex solutions environments as required Position and or deliver billable consulting work to a partner or endcustomer especially when it facilitates the progression towards or closure of a deeper partner relationship or a significant endcustomer contract Acting as presales consultant for some of the organic growth activities as needed Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved Stay abreast of technical issues options and advancements within the internetworking industry relevant to the Orange services portfolio Be recognized as an authority on Orange products and services both internally and externally Maintain and develop technical specialization and certifications to accommodate growth in Orange services as well as personal requirements Contribute to knowledge management through documentation of completed assignments in the form of case studies author white papers or presentations on technical solutions and services offered by Orange Participates in projects as part of a project organization respecting cost quality and time constraints Provide consulting assessments for new and existing customers if needed Ownership of the technical solution from concept to subsequent implementation Present technical solutions to partners and their endcustomers both formally and informally as required Any other duties as required by Manager about you Very strong technical knowledge and or experience in unifed communications related services Unified Communications and related services Telephony dial plan OnNet Offnet calls PSTN SIP trunking gateway Attendant console etc Cisco Unified Communications high scale multicluster design including SME and ExpressWay integration Cisco Unified Contact Center Enterprise and Express design and implementation including business requirements analysis and translation to operational design Cisco Telepresence cluster design including MCU Conductor TMS TMSXE integration Cisco Jabber WebEx cloud service integration Verint Voice Recording Mind CTI call accounting software Fax server design and deployment experience Kurmi provisioning tool Certificates PKI Authentication Encryption experience generating and applying certificates designing systems with mutual authentication Active Directory and SSO integration Polycom video Group series HDX etc Video desk client Skype for Business Data networking solid knowledge of LAN WAN technologies and associated QoS Linux server base administration knowledge VMware ESXi vSphere base usage additional information Additional Qualities required for the job opening Strong team player skills Effective customer communication Ability to handle complex situations internal and customer facing Expert level in the integration and implementation of unified communications services Advanced level in at least one additional digital domain s Strong technical skills around telecommunications IT solutions and services in general university degree in Communications systems or Computer Science or equivalent Minimum of 6 years related work experience in customer facing organizations within the ICT industry channels local representations working directly with customer IT management Fluent in English Understand market trends technical and business issues associated with the ICT industry Excellent business and commercial understanding Financial management capabilities P L TCO ROI Must have consultancy and service delivery experience in the ICT industry

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