Require Application Support Digitization/ Software Development
Angel Consultancy Hiring For Spotlight consultancy
Thane
18h ago
source : Shine

Job / Position Title :

Application Support

Function / Department :

Digitization / Software Development

Designation :

Officer / L2 level Software Development

Position reports to :

Assistant Manager

Primary purpose of the position :

Responsible for software development and maintenance of all the applications.

Essential duties / responsibilities of the position :

Routine

Possessing knowledge of C#, ASP.net, MS.net, MVC and MS SQL applications

Providing technical support to teams within the organization, and to external clients when required

Assisting with systems integrations

Managing ticketed query system and ensuring resolutions is kept up to date

Maintaining and updating technical documents and procedures

Identifying and resolving technical issues

Managing coordination at a local level where required

Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation

Looking for someone who is proactive, self-driven and able to identify improvements as part of the BAU work to address recurring issues, close monitoring gaps, and automate / reduce manual work.

Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members

Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines.

Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert.

In depth Functional knowledge of the application(s) supported and interdependencies

Knowledge / Skills / Abilities POSITION REQUIREMENTS

EDUCATION :

B.Sc, BCA, BE / B.Tech, M.Sc, MCA, ME / M

MINIMUM YEARS OF EXPERIENCE :

Minimum 3-5 years -of experience in a Software development firm.

Should have hands on experience on dot net, MVC and SQL Server

Should ready to work in shifts, 24*7 shift

KNOWLEDGE

Knowledge in C#, ASP.Net, MVC and SQL Server Strong fundamentals of .NET architecture with proficiency in OOPS programming.

Familiar with Operating Systems (Windows 2008 / 2012), Knowledge of MS Office (Word, Excel, PowerPoint)

SKILLS

Ability to troubleshoot in a large enterprise environment, Self-motivated, , Excellent communication skills for working effectively with other team members and user groups; Problem solving ability

Outstanding interpersonal skills, Logic oriented, Mature, Crisis and Conflict resolution

Nature of experience : (In specific sector / position / role)

BPO, IT, ITES

For Interview schedule call or whAtsapp Sanil 8082243388 / 8356872553

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